AutoNation Scion Mall of Georgia - Service Center

They do great job. They kept me updated every step of the way. The work was completed earlier than expected and the quality of work was excellent. If I needed, I would They kept me updated every step of the way. The work was completed earlier than expected and the quality of work was excellent. If I needed, I would use them again. More

Ricky, the manager is an excellent manager. My experience with this collusion center is excellent. They kept me updated every step of the way. Job was completed earlier than expected and the fi My experience with this collusion center is excellent. They kept me updated every step of the way. Job was completed earlier than expected and the finished work was excellent. I was really impressed with their service. More

They do great work. I have used them before. My vehicle looks good. If needed I would use them again. I have used them before. My vehicle looks good. If needed I would use them again. More

Excellent customer service. Kept me informed every step of the way. Delivered on time as promised and car looks amazing. Looks better than it did before the accident. Thank you Kept me informed every step of the way. Delivered on time as promised and car looks amazing. Looks better than it did before the accident. Thank you Michail Lazaris! More

Workmanship was excellent again. However, there was a total lapse in communication with adjuster. He said called and left messages to pick up my van. I have no record of any calls or However, there was a total lapse in communication with adjuster. He said called and left messages to pick up my van. I have no record of any calls or voicemails. Will probably not use this vendor again More

Mike at AutoNation is a gem! He took care of everything and provided updates throughout the entire process. He knows how to listen to the needs of the customer and exceeds all ex He took care of everything and provided updates throughout the entire process. He knows how to listen to the needs of the customer and exceeds all expectations. I’m so thankful to have had him during this traumatic process from the shock of the car accident to returning my car in better condition than when I turned it in. He’s the best! More

Rick Eve is the best. I am very picky. Quality is fantastic.He sent pictures every day.This was the best service I have in35year.Use me as a reference . You have my busine I am very picky. Quality is fantastic.He sent pictures every day.This was the best service I have in35year.Use me as a reference . You have my business for life More

I recently had the pleasure of getting my car repaired at AutoNation Collision Center Mall of Georgia, and I can't stress enough how wonderful the experience was. From the moment I checked in, I was treated AutoNation Collision Center Mall of Georgia, and I can't stress enough how wonderful the experience was. From the moment I checked in, I was treated with the utmost professionalism and courtesy. The front desk staff were knowledgeable and made the initial process seamless, providing clear instructions and timelines. What stood out the most was the level of communication I received throughout the repair process. Rick Eve, the director of collision operations, personally kept me updated on a daily basis. His detailed status reports eliminated any anxiety I might have felt, leaving me confident that my car was in the best hands. The communication was not just frequent but also incredibly clear, allowing me to understand exactly what was happening at each stage of the repair. When I finally received my car, it was in immaculate condition. The quality of work was excellent, and it was evident that the team paid close attention to detail. It's rare to find a service that not only meets but far exceeds your expectations, and this Collision Center has done just that. I highly recommend AutoNation Collision Center of Mall of Georgia for anyone in need of collision repairs. Their commitment to customer satisfaction is unparalleled, and the team goes above and beyond to ensure a stress-free experience. Kudos to Rick Eve and his dedicated staff for setting such a high standard in automotive care More

AutoNation did not comply my repairs on time and held my vehicle hostage so they could submit more invoice supplements to insurance company. I put the vehicle in for repairs at beginning of the month and wa vehicle hostage so they could submit more invoice supplements to insurance company. I put the vehicle in for repairs at beginning of the month and was schedule to pick up by the end of the month. I could not pick it up until the 10th of the following month. My battery was dead when I pick it up, the new hood gap line was poorly aligned, my remote start antenna was not tucked back in, vehicle interior is still duty from the repairs. I DO NOT recommend anyone to bring their vehicles here for repairs. Poor customer services and didn't keep their agreed schedule. More

Professional, courteous and caring. They are very knowledgeable and completed their work as required. Kept me informed on the progress of the work They are very knowledgeable and completed their work as required. Kept me informed on the progress of the work More