AutoNation Collision Center Las Vegas - Service Center
Las Vegas, NV
34 Reviews of AutoNation Collision Center Las Vegas - Service Center
Daniel was Professional Communicative Knowledgeable about his industry Overall a great experience. I appreciate how I was able to get complete confidence that they would take care of business with a about his industry Overall a great experience. I appreciate how I was able to get complete confidence that they would take care of business with an attention to detail and quality. More
I had Danny help me when I came in and he was amazing he did everything to help me and he was super nice the whole time. I really recommend Danny if you ever go to this location because he will get the job did everything to help me and he was super nice the whole time. I really recommend Danny if you ever go to this location because he will get the job done! More
Dealing with AutoNation Collision and representative John Esperante was as smooth as could be expected. John bridged the frustrations of repair and insurance paperwork so the process was less trying. Esperante was as smooth as could be expected. John bridged the frustrations of repair and insurance paperwork so the process was less trying. More
I wouldn’t recommend them and here is why. When I dropped my vehicle off and filled out the paperwork with my contact info I was assured I’d be contacted weekly on updates about my vehicle. Th When I dropped my vehicle off and filled out the paperwork with my contact info I was assured I’d be contacted weekly on updates about my vehicle. That wasn’t a reality. When I called in to check on my vehicle I was told that they tried to call me but they had a different number for me. How? I gave you my contact info. Secondly, my vehicle was kept for about a month. When I got it back, they didn’t complete the job. So, they had to FedEx a piece of the rear bumper to me so I can fix it. Overall, I was disappointed in their services and wouldn’t recommend them to any one. What makes it worse is I was told they had a USAA rep on site to see my vehicle through the process. No one from USAA called me to tell me the status of my vehicle. I felt they kept my car for an extra week because it sat, repaired and all, for a week. I was told it was because of paperwork. They still could have called me . At least I have it back. More
Very professional shop. Can was delivered exactly when estimated and was spotless. Coordination with my insurance company went well. Can was delivered exactly when estimated and was spotless. Coordination with my insurance company went well. More
Kara is the consummate professional! Though we had a long wait for parts, Kara kept us informed on a regular basis and answered all questions regarding the delay. She is very diligent an Though we had a long wait for parts, Kara kept us informed on a regular basis and answered all questions regarding the delay. She is very diligent and provided excellent customer service. We are extremely pleased with the work that was done and would highly recommend AutoNation Collision Center Las Vegas. More