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AutoNation Collision Center Katy

Katy, TX

4.4
7 Reviews
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20777 Katy Freeway

Katy, TX

77450

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Showing 7 reviews

October 09, 2024

Christina expedited the work on my vehicle from a car wash incident. The work was done in a reasonable time working with the Hartford auto claim in July. More

by Parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hatten
Oct 13, 2024 -

AutoNation Collision Center Katy responded

We are happy you had such a positive experience with us, Parsons! Thank you for taking the time to share your feedback with us.

July 15, 2024

I had body damage on the drivers side rear quarter panel on a 2016 King Ranch F-150 that required repair and paint. The original paint color of the truck is white. The paint job on the quarter panel looks More

by wcirons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hatten
Jul 16, 2024 -

AutoNation Collision Center Katy responded

Hi, we are ecstatic with your strong recommendation of our location, Thank you for taking the time to share your feedback with us.

March 18, 2024

Great service. Communication was provided throughout the process. You guys rock Thank you AutoNation Collision More

by John Hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Solis
Mar 22, 2024 -

AutoNation Collision Center Katy responded

We are happy you had such a positive experience with us, John! If you ever need any help, please give us a call!

February 26, 2024

I own two Lexus vehicles and one Ford. Omar Elkhayat was my Collision Center estimator and he is better than any of the Lexus guys. You may publish if you wish. More

by asdfghj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Elkhayat
Mar 02, 2024 -

AutoNation Collision Center Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

October 30, 2023

The people that took care of my van was very responsable and kept me inform about the process. More

by jose.luis.meneces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Emmons
Nov 03, 2023 -

AutoNation Collision Center Katy responded

Hi, we are happy you had such a positive experience with us! Drive safe, and we'll see you on the road.

October 02, 2023

The service manager kept me informed, but I have had many issues with the car ever since and have had to pay to get the repairs. Very disappointed!! More

by Sonam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Oct 05, 2023 -

AutoNation Collision Center Katy responded

Hi Sonam, we appreciate you taking the time to respond. The staff at AutoNation Collision Center Katy takes our reviews very seriously. If you'd like, please contact our General Manager at (281) 657-9318. We'd appreciate the chance to make your experience a positive one.

June 08, 2023

John Emmonds is a great collision service manager and was able to repair my King Ranch F-250 and made it look new! More

by dderby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Emmonds
Jun 13, 2023 -

AutoNation Collision Center Katy responded

Hello, we are happy you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!