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AutoNation Collision Center Hunt Valley - Service Center

Cockeysville, MD

4.8
29 Reviews

29 Reviews of AutoNation Collision Center Hunt Valley - Service Center

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January 19, 2024

Extremely Poor communication, Mark did not meet our expectations. Did over promise and under deliver, car came back with extra scratches. Would not recommend definitely not professional . More

by alex.dumitrescu96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Report | Print
Jan 21, 2024 -

AutoNation Collision Center Hunt Valley responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (443) 594-7498 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 24, 2023

We had good experience both with customer service and the repair department. AutoNation gave us regular updates and we are happy with the repairs done on our car. Thank you AutoNation team! More

by Yelena
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn, Dennis
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Dec 26, 2023 -

AutoNation Collision Center Hunt Valley responded

Hi Yelena, we are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road.

December 18, 2023

Long waiting list to get your car for repairs but no one can bit the quality of work they do. Highly recommend. More

by mytsak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember.
Report | Print
Dec 20, 2023 -

AutoNation Collision Center Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

November 17, 2023

Good service fast on time as expected called when completed and cleaned truck before priced up More

by Mrdrywallman542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Nov 20, 2023 -

AutoNation Collision Center Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

November 02, 2023

AutoNation was very professional. They did things in a timely manner with updates. Thank you. More

by Precious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Nov 05, 2023 -

AutoNation Collision Center Hunt Valley responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

August 31, 2023

Great customer service and communication. Also great results -- my car looked better than before the collision! More

by Sean S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn, Caleb
Report | Print
Sep 06, 2023 -

AutoNation Collision Center Hunt Valley responded

Hi Sean, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Collision Center Hunt Valley! Don't hesitate to call us if you ever need anything. Be safe on the road.

August 18, 2023

Excellent customer service! Caleb and Carolyn, thank you! In a world of dis-customer service, AutoNation went above and beyond to let me know they care about me... the custome More

by bcompton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Carolyn
Report | Print
Aug 24, 2023 -

AutoNation Collision Center Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

July 31, 2023

They gave great service & excellent communication with the consumer. The parts were a perfect match. More

by Drspt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Newman
Report | Print
Aug 04, 2023 -

AutoNation Collision Center Hunt Valley responded

Hi, we are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road.

May 23, 2023

My experience with auto nation repair was awesome, Shannon was great and answered all my questions and keep me updated with everything while going through this process More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
May 27, 2023 -

AutoNation Collision Center Hunt Valley responded

Hi, we are happy you had such a positive experience with us, David! If you ever need help, just give us a call. Happy motoring!

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