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AutoNation Collision Center Denver - Service Center
Denver, CO
43 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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43 Reviews of AutoNation Collision Center Denver - Service Center
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November 04, 2024
Took over 3 months to get my car back from a dent repair which then turned into a full replacement job. When I went to pick up the finished product the car still had some dents from the hail storm unrepaire which then turned into a full replacement job. When I went to pick up the finished product the car still had some dents from the hail storm unrepaired, missing parts that were not repaired and the interior was full of bondo dust. Will never bring my car back for repairs here again. More
by notimportnat
Employees Worked With
dont remember
October 02, 2024
DO NOT GO HERE! !!!! You will never get your car back. I was hit by another driver. Damage wasn’t horrible, and it has been over 2 months. Still no sign that it w !!!! You will never get your car back. I was hit by another driver. Damage wasn’t horrible, and it has been over 2 months. Still no sign that it will be finished soon. More
by hunches.gelato0r
Employees Worked With
N/A
October 01, 2024
They took way too long to finish my car and didn't even do the work correctly the 1st time. They also put the incorrect badge on my car and told me they would reach out when the correct one showed up and n do the work correctly the 1st time. They also put the incorrect badge on my car and told me they would reach out when the correct one showed up and never did. The service advisor just straight up lied to me so I had to speak with the manager the whole time and was passed around between them. Still waiting for a call back from a manager to help me with the badge and haven't heard anything for a week now. More
by Avalos8888
Employees Worked With
Ryan Broadwater
September 09, 2024
Work not completed, too much back and forth, lack of communication, and left old parts in car. Very frustrating experience and the job is still not completed. communication, and left old parts in car. Very frustrating experience and the job is still not completed. More
by mpgriffin1220
Employees Worked With
N/A
March 09, 2024
The time required to repair the car was average. Communications needs improving. Service center should update customers weekly of their progress. To get an update, had to call Auto Nation Subaru o Communications needs improving. Service center should update customers weekly of their progress. To get an update, had to call Auto Nation Subaru on Arapaho and have them reach out. Asked for the hail damaged hood to be kept, as I needed it. Save hood was written on the repair work order and hood. Hood was disposed of. Still as of this writing waiting for the collision center to provide a replacement hood. As far as the repairs--the car looks great but very stressful to always being the one to reach out and get no reply. Please get me my hood you owe me! More
by 777steelers
Employees Worked With
Ryan
January 23, 2024
The worst experience ever. 0 communication and no one would ever call me back when I left message. Never received any updates. I will never use Autonation collision center agai 0 communication and no one would ever call me back when I left message. Never received any updates. I will never use Autonation collision center again. I know people get busy, but it doesn't take but a couple minutes to call your customer back. More
by swald46
Employees Worked With
Ryan
