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AutoNation Collision Center Chandler - Service Center

Chandler, AZ

4.6
18 Reviews

18 Reviews of AutoNation Collision Center Chandler - Service Center

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September 23, 2024

Service was excellent. All employees were very knowledgeable and helpful. I would definitely recommend the Collison Center to anyone. More

by bolderk25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Sep 30, 2024 -

AutoNation Collision Center Chandler responded

Hi, we are happy you had a pleasant experience here at AutoNation Collision Center Chandler. We appreciate your recommendation of AutoNation Collision Center Chandler and we hope to be of service again in the future.

September 05, 2024

We were kept aware of the progress the whole time the car was there by our advisor Bryce. More

by PIZZARAIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Sep 08, 2024 -

AutoNation Collision Center Chandler responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Easy to schedule-prompt response to calls/questions-reasonable progress report timing and information-facility manager even accommodated me before all employees were available. Very ple More

by J2pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Sep 06, 2024 -

AutoNation Collision Center Chandler responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Collision Center Chandler.

August 19, 2024

My vehicle repairs were completed in a timely and professional matter. The customer service was great. More

by Martinezkassandra32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castro
Aug 24, 2024 -

AutoNation Collision Center Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

June 15, 2024

Adam was super communicative and kept us updated throughout the process. The work done was top notch. We had one small issue with a clear coat paint run and they immediately stepped up to fix it o More

by ma_simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mesa
Jun 18, 2024 -

AutoNation Collision Center Chandler responded

Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

April 29, 2024

Everything was good except that the rear tire was not the right tire. Plus I had to contact my Canadian dealership to get the right product code gave that Info to your person and still didn't get it right. More

by bwerbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castro
March 01, 2024

Everyone was great. We were kept in the loop with all the progress. Our experience was professional at all levels from intake to dismantling and putting the car back tog More

by Francisriddle08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Rich, Alan
Mar 06, 2024 -

AutoNation Collision Center Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

January 09, 2024

Had to replace front bumper and left headlight, paint front bumper, they used an aftermarket replacement headlight. Had to go back and make adjustments to left side of vehicle because of misalignment More

by arizona_dreamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeStefeno, Justin
Jan 13, 2024 -

AutoNation Collision Center Chandler responded

Hi, we regret to hear about this experience, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (480) 630-2823. We'd appreciate the chance to make your experience a positive one.

Jan 13, 2024 -

arizona_dreamin responded

The situation has been taken care of by John DeStefeno. Thank you for your concern regarding my experience at your facility.

December 20, 2023

Great customer service! ! My car looks great!! Everyone was so pleasant and helpful!! Definitely recommend them!! More

by kalicia64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dano
Dec 22, 2023 -

AutoNation Collision Center Chandler responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Collision Center Chandler. If you ever need any help, please give us a call!

December 19, 2023

Interesting. When I said I would pay out of pocket, I was told I needed a replacement and bumper could not be repaired. Based on the quoted price, I decided to fi More

by Bertie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know, luckily I can’t remember. It was an awful experience.
Dec 21, 2023 -

AutoNation Collision Center Chandler responded

Hi Bertie, thank you for taking the time to leave us feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Collision Center Chandler

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