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AutoNation Collision Center Austin - Service Center

Austin, TX

4.7
25 Reviews

25 Reviews of AutoNation Collision Center Austin - Service Center

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April 29, 2024

Had my car for 4 months, did a poor job on the repair, got a lot of scuffs and scratches around my car. There were pictures taken before I turned it in and none of that damage was there until after I rece More

by Fl600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal
March 13, 2024

Charles the manager runs a tight ship, I’ve been there a few times and have always been treated to excellent service. I definitely recommend them as a team to get it done right and treat you well. More

by Sean J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reed
January 18, 2024

Jason is very professional, honest, and kind. He will tell you if it will take long to get your vehicle repaired. They do a great job all the time. Whenever I need any of my cars to be fixed that More

by S Arzate
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 04, 2024

The AutoNation collision center did a perfect repair job on my Toyota Avalon. I would not hesitate to use them again. The process was very smooth and the work was timely completed. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reed
November 20, 2023

I have used Autonation Collision Center for many years. They never disappoint, each time I have received nothing but top notch customer service. This time I had hail damage on two vehicles, they were very More

by browndsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay, Charles, Jenifer the scheduler
October 16, 2023

Excellent experience all around. Jerry Lewis kept me advised of the status of my repair and made sure that the repairs to my car were done to my satisfaction. The car looks better th More

by smithr9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reed, Jerry Lewis
September 25, 2023

Charles and the rest of the team were great! They communicated very well and made the process as pain free as possible. I would highly recommend to anyone. More

by E.LAM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
September 22, 2023

The staff at AutoNation is simply the BEST! We have used them to take care of our vehicles on multiple occasions and have never been disappointed. Their quality of work is second to none and More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reed, Ernest Rivera
August 24, 2023

Daniel was excellent with my car, helped with insurance, car rental and finished sooner than expected. More

by figarosharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
August 07, 2023

Charles was so accommodating and patient. He made sure that all of our concerns were addressed. He was very nice to talk to, very honest, and very pleasing. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles