AutoNation Chrysler Jeep Broadway - Service Center
Littleton, CO
457 Reviews of AutoNation Chrysler Jeep Broadway - Service Center
If I could give zero stars, I would. My backup camera started glitching out and not working shortly after I took my car in for a recall fix. I made an appointment and then when I got there was told it wo started glitching out and not working shortly after I took my car in for a recall fix. I made an appointment and then when I got there was told it wouldn’t be looked at for 3-5 days. I was told I was suppose to get updates and never did. When I finally got ahold of someone towards the end on the 6th day, they told me it was ready for pick up, but they didn’t have the part to fix my back up camera. They wanted to charge me $665 just for the part to replace the whole camera. When we took the car home and looked at the paperwork, they didn’t even do a full diagnostic. My fiancé ended up looking at it and realized one of the plugs was loose. Which the dealership didn’t even check. Needless to say, my camera is now fully working again without the help of the useless dealership who probably was the ones who loosened the plug. We also noticed on the paperwork, some updates were done that should of been done when the car went in to be fixed on the recall. Will NEVER be going back there. More
Jim Gielseberg is very responsive. Good review of my vehicle’s condition identified some future service needs I will miss Jim as he goes to another dealership. vehicle’s condition identified some future service needs I will miss Jim as he goes to another dealership. More
Zachery in the Service Department was professional, friendly and helpful. Zach always approaches a transaction with a non-reactive approach and makes me feel at ease. Much appreciated. friendly and helpful. Zach always approaches a transaction with a non-reactive approach and makes me feel at ease. Much appreciated. More
Perfect Experience with my Jeep Wrangler. I plan on keeping this for a long time and the inner axle seal was slightly leaking. My Max Care warranty finally is paying back. Repair was done is a reason keeping this for a long time and the inner axle seal was slightly leaking. My Max Care warranty finally is paying back. Repair was done is a reasonable time and was covered under warranty. More
I was greeted promptly by the service advisor and my concerns were addressed. The waiting area was clean and my vehicle was done within the time quoted. I have been using this dealership for my service concerns were addressed. The waiting area was clean and my vehicle was done within the time quoted. I have been using this dealership for my service needs for about 3 years and they have consistently provided quality care and professionalism. More
Always helpful and quick. I ordered LED lights fir my 2019 wrangler and they turned out great. They communicate and gave me the very best pricing. 2019 wrangler and they turned out great. They communicate and gave me the very best pricing. More