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AutoNation Chrysler Jeep Broadway - Service Center

Littleton, CO

4.3
457 Reviews

457 Reviews of AutoNation Chrysler Jeep Broadway - Service Center

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August 27, 2021

I scheduled an appointment, dropped my Renegade off and was told it would be at least two days before they could even look at it. They had my Renegade for over a month, I had to call weekly to find out wh More

by Michelle T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schnelle
Aug 31, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi Michelle, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6103. We hope to hear from you. Take care.

August 27, 2021

Very good as always!! That,s what keeps me returning. Keep up the good work. More

by Kostur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 31, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2021

Ben, was very helpful. Explained what needs to be done with my next service appointment. He provided a printout, and explained why it’s important to maintain service work, and discounts. He had my More

by Ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben , Nick Schnelle
Aug 30, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi Ronni, we're happy you found Ben to be so supportive during your experience here at AutoNation Chrysler Jeep Broadway. If you ever need help, just give us a call. Happy motoring!

August 24, 2021

Quick service. Quick turnaround. And free wiper blades! Perfect since I was heading to the mountains the next day. More

by ElJefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schnelle
Aug 30, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 24, 2021

Jim G did a great job. Made sure everything was taken care quickly. Made sure prepaid service was used and explained how many were left. More

by Denabell77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim g, Nick Schnelle
Aug 30, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 20, 2021

I dropped my car off the night before my scheduled appointment. It was not seen for a full 24 hours after my scheduled appointment. Once seen though they identified all the problems and issues. Lookin More

by Tom vet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Nick Schnelle
Aug 25, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2021

Took almost a month to fix 2020 Jeep Compass; no loaner vehicles so had to rent car. Finally fixed and working good. Didn't like the long maint time. More

by dmkohut2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Contreras
Aug 25, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

Ben did a wonderful job. He called me to ask if I wanted to also include my 30,000 mile check up since I only had another thousand miles before I reached 30,000 miles. I said yes since my car was already at More

by barzenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben was the person who contacted me., Nick Schnelle
Aug 25, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 18, 2021

When you use to have your car serviced when done they ran thru a car wash.not anymore they did not even use seat and floor protection, so did they cut corners on the service???? More

by pagarrimone
Recommend Dealer
No
Employees Worked With
Nick Schnelle
Aug 25, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6103 to discuss what we can do to help.

August 17, 2021

I dropped my car off the evening before to get the 100k service done. Everything was explained well. I was called when my vehicle was completed. I was very happy with the work. I have had most of my servic More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schnelle
Aug 18, 2021 -

AutoNation Chrysler Jeep Broadway responded

Hi Jason, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Jeep Broadway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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