AutoNation Chrysler Jeep Broadway

This is the worst AutoNation dealership I have ever dealt with. I bought a 2018 Jeep found rust on it the next morning I took it back to return it under there five day 200 mile no questions asked but all the with. I bought a 2018 Jeep found rust on it the next morning I took it back to return it under there five day 200 mile no questions asked but all they gave me was slack and excuses. Also After I bought the jeep two service lights came on so they scheduled me to have it repaired the following Tuesday which was a mistake because I think they were trying to get past the five day give it back no questions asked. They’ve tried to fix the jeep three times and the problem still remains. The last time I took it in instead of fixing the start stop feature that they have been having issues in determining what was wrong they simply just disconnected it and gave the jeep back to me. I’ve called the general manager Danny and the GSM Emily told them what happened through voicemail and asked them to call me back I did not receive a call from either. I tried to return the Jeep several times and they refused so I guess what I’m trying to say is they don’t care about you after you walk out the door and they sell junk. Even the service manager Doug told me he was embarrassed that the car was even on the front line and that it should’ve never passed inspection so now I got a rusted 2018 Jeep that doesn’t run correctly and they can’t seem to fix it. Doug in the service department was the only employee to actually call me back when he said he would not even my own salesman would do that. These people don’t care about you if you want a Chrysler or Dodge go to Brandon Dodge on Broadway or Southwest Chrysler Jeep I have bought vehicles from both of them and received excellent care and their service departments are top notch. Joseph Cordova More

Great, easy, except with Uconnect which was nightmare. Salesman was excellent. Would use him again, Salesman was excellent. Would use him again, More

At this dealership, we have always had excellent customer service and efficient work performed on all our Jeeps through the years. And the Parts Department has been fantastic, and provides awesome customer s service and efficient work performed on all our Jeeps through the years. And the Parts Department has been fantastic, and provides awesome customer service. More

Great service. . everyone was friendly, very helpful and fast. I had a wonderful experience and will definitely return to this location. . everyone was friendly, very helpful and fast. I had a wonderful experience and will definitely return to this location. More

Does a real good job really like the associates managers even thoe it takes forever to get the car they do a very good job.. even thoe it takes forever to get the car they do a very good job.. More

I like Paul who assisted me and Steven they are friendly and nice very entertaining person.I would like to recognize Auto nation to my friends. and nice very entertaining person.I would like to recognize Auto nation to my friends. More

Had a great experience with the service of my car, I was in and out in minimal time and the service rep (Chris I think his name was) was extremely helpful. Always happy with the service here. in and out in minimal time and the service rep (Chris I think his name was) was extremely helpful. Always happy with the service here. More

Bre in the service department always goes above and beyond to make sure my jeep is taken care of ! beyond to make sure my jeep is taken care of ! More

Great team. Went out there way to make it all happen. Very happy with the Jeep! Would buy from them again. Went out there way to make it all happen. Very happy with the Jeep! Would buy from them again. More

The service team is extremely friendly and got my car in and out very fast. I was pleasantly suprised when they finished my car much faster than the estimated time they gave me. and out very fast. I was pleasantly suprised when they finished my car much faster than the estimated time they gave me. More