AutoNation Chrysler Jeep Broadway

This is the worst dealership you could ever go too! DO NOT SHOP HERE! My daughter who is years old and was purchasing her first car on her own was treated awful! She bought a jeep that she took to a m DO NOT SHOP HERE! My daughter who is years old and was purchasing her first car on her own was treated awful! She bought a jeep that she took to a mechanic it had no heat and multiple problems. The dealership would not fix. We returned the car under the day rule. The next car she bought we took to a mechanic and he said it was UNSAFE to drive!! They would not let her return it based on the contract the 5 day rule applies to one car! They did not mention this to us and even when I said we will check it out and have 5 days NO ONE CORRECTED ME! Now my daughter is stuck with a unsafe car! Take the first car back with no heat and leaks or keep this car those are the choices they gave her! Are you kidding me? How is this good customer service? How is this even being a decent human being? She was taken advantage of and its really sad! BRING A LAWYER WITH YOU TO READ THE FINE PRINT! THEY WILL NOT DISCLOSE TO YOU!!!! This is wrong and they know it! More

I sold my car and purchased a pre-owned Jeep at this dealership. Everyone from sales to finance was very accommodating. I read previous reviews on another rating platform and was apprehensive at first. dealership. Everyone from sales to finance was very accommodating. I read previous reviews on another rating platform and was apprehensive at first. However, I took a chance and visited them, my own personal experience was a good one. Thank you Will, Noah, Jeremiah (and Finance guy, sorry forgot his name, but he worked harder than anyone)for a smooth process. I love my Jeep Renegade. More

Quick check in. Kept us informed as to progress of the service. Done before we expected Kept us informed as to progress of the service. Done before we expected More

This dealership is very accommodating with helping me service my Jeep. I’ve been to AutoNation a few times and I feel comfortable with letting them fix the issues on my Jeep. For Sales I wish next time I service my Jeep. I’ve been to AutoNation a few times and I feel comfortable with letting them fix the issues on my Jeep. For Sales I wish next time I’m there they would approach me & talk about the new models they have on the showroom floor. I highly recommend this dealership to my friends & coworkers More

I am thankful for my service adviser's willingness to accommodate my vehicle when I mistakenly went to the wrong location for service. Appreciate you! accommodate my vehicle when I mistakenly went to the wrong location for service. Appreciate you! More

Everyone was very nice and fast great to work with love going there happy jeep going there happy jeep More

The folks here were low key, courteous and thoughtful. They made efforts to connect, not just see a car They made efforts to connect, not just see a car More

Unfortunately, my Grand Cherokee has had electrical problems since I bought it new from this dealer. 4 visits, 4 batteries, 2 battery sensors later and they still can't find the root cause of the prob problems since I bought it new from this dealer. 4 visits, 4 batteries, 2 battery sensors later and they still can't find the root cause of the problem. Service advisor is frustrated too; but I spent $50k on a new vehicle that does not work properly that does not seem to have a simple and easy fix. Hard for me to differentiate between the services depts quality for warranty repairs and the poor quality from Jeep. No transportation at dealer due to staffing issues, so I had to Uber back and forth. Also, its now spend a dozen nights in total in the shop with them and it's frustrating to be without a car so long. More

Only dealership I will take my jeep too. Friendly fast service. Upfront on all repairs Friendly fast service. Upfront on all repairs More

They were prompt and work was done as expected. They kept me updated along the way. They kept me updated along the way. More