AutoNation Chrysler Dodge Jeep Ram of South Columbus - Service Center

Service department is very helpful they took care of my oil change quickly and correctly oil change quickly and correctly More

Great customer service and support from dealership plus attention to detail to any issues with vehicle attention to detail to any issues with vehicle More

Service center office staff needs improving, vehicle drop off was rushed and no check-in process done. 2 of the main concerns I had was not addressed. Didnt even write down notes to tell the techs to inspect off was rushed and no check-in process done. 2 of the main concerns I had was not addressed. Didnt even write down notes to tell the techs to inspect said items. Didn't even offer to hold the car to have it inspected. On top of those things, couldn't get anyone on the phone to ask about the progress of the vehicle. I then decide to just drive to the dealership to get a in-person update, only to find out it has been "finished and ready for pick" for two days. Service adviser was calling and texting the wrong number the whole time. Everything was so rushed and completely unorganized. More

Out of the several times I have had my Truck serviced there Heidi was far and above the best service writer and the reason I will come back. there Heidi was far and above the best service writer and the reason I will come back. More

The dealership, sales and service leaves much to be desired. The service department claims they are so shorthanded, that you must leave your vehicle for 3-4 days before they can diagnose and begin repa desired. The service department claims they are so shorthanded, that you must leave your vehicle for 3-4 days before they can diagnose and begin repairs. This wouldn't be horrible, if they could offer a loaner vehicle. There aren't many folks who have spare cars lying around to be able to just give up their vehicle for a period of 3-4 days. The service department has particularly gone down hill each time we have had to visit. With that being said, this time, we dealt with Cullen, who is pretty amazing to work with. He was sure to keep me posted throughout the process, and made sure I was kept in the loop about the entire process. I hope they are able to hold onto him, because he is who I will use in the future. The rest of the dealership is pretty much worthless. Especially the sales dept at both Northlake CDJR and South Columbus CDJR. More

It was my first time there and it okay being the fact that it's under construction that it's under construction More

I was disappointed with the lack of updates when I took my Jeep in for an issue. my Jeep in for an issue. More

Handled my issue promptly. Kept me informed of status. Worked to ensure needed parts were delivered on time. Kept me informed of status. Worked to ensure needed parts were delivered on time. More

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive. everything went perfectly. Very nice place, very clean, staff is very polite and attentive. More

Had service done here with ms. Heidi on my charger. She is very thorough, and sweet. Will be coming back. Heidi on my charger. She is very thorough, and sweet. Will be coming back. More