AutoNation Chrysler Dodge Jeep Ram of South Columbus - Service Center

Heidi is the GOAT of CDJR North Columbus’s Service Department she went above & beyond my expectations & her customer service is on point. Y’all got a great one don’t ever let her go or y’all will be i Department she went above & beyond my expectations & her customer service is on point. Y’all got a great one don’t ever let her go or y’all will be in some real trouble. Thanks Heidi you’re more than awesome sweetheart! More

Awesome service staff,very responsive and helpful. Got to me in great time and very polite. Got to me in great time and very polite. More

Pleasantly surprised with timeliness of service completion. This was my first time working with service advisor Robert Bean. Robert was very courteous and he called me as soon as the software updat completion. This was my first time working with service advisor Robert Bean. Robert was very courteous and he called me as soon as the software update recall and 4 wheel alignment was completed on my Diamond Black Crystal Pearl 2021 Ram Limited Longhorn, nickname Lexhorn because it's so luxurious. Kenny in the parts department is always a 5 star representative but I didn't need his services during my 8/3/2023 visit. The facility is under construction and I hope that the service waiting area will get a facelift with maybe some customer amenities. More

Did the appointment for low pressure alarm at dashboard. Requested oil change , tire rotation, inspection After completion and car returned alarm still on dashboard. Returned to service advisor and he p Requested oil change , tire rotation, inspection After completion and car returned alarm still on dashboard. Returned to service advisor and he personally went to fill the tire that was low on pressure because no technicians around to do what i asked for This is a 2021 Jeep Vehicle and last issue we brought to this location took about 3 visits to solved it with the same excuse that they can not find the problem on why it was giving alarm code at the dashboard. Terrible service again received from this Auto Nation location. If possible will avoid this Auto Nation location More

These guys do a great job every time. I would never trust another dealership with my car! I would never trust another dealership with my car! More

Outstanding service on my 2500 Dodge Ram pickup. The service representative stayed in contact with me throughout the service with timely updates of my vehicle status. Once completed the recall maint The service representative stayed in contact with me throughout the service with timely updates of my vehicle status. Once completed the recall maintenance was conducted as promised and I was notified upon completion. The only issue I had was that they didn’t clean the driver side before giving me my vehicle. One of the BEST services I’ve had. More

Thanks Heidi Harger you were awesome. Pleased with the communication it made feel comfortable while i wait on my vehicle to get done. Pleased with the communication it made feel comfortable while i wait on my vehicle to get done. More

Heidi made sure she kept me updated every step of the way with my vehicle and the process. with my vehicle and the process. More

My service advisor was super awesome they need more like her. But that may be impossible to ever replace her. So, Autonation you guys better treat her very well and never let her slip away. because she’s ev her. But that may be impossible to ever replace her. So, Autonation you guys better treat her very well and never let her slip away. because she’s everything and some for PERFECT CUSTOMER SERVICE EXPERIENCE! More