AutoNation Chrysler Dodge Jeep Ram of South Columbus - Service Center

This dealership is very professional always give the best customer services and they're very punctual they really get your service work done fast. Thank you for your service. best customer services and they're very punctual they really get your service work done fast. Thank you for your service. More

It appears your facility is short staffed. I took my 2005 Dodge Dakota in to your North Lake facility (as a long term customer) on 7 Feb 2022 for automatic transmission filter and fluid change I took my 2005 Dodge Dakota in to your North Lake facility (as a long term customer) on 7 Feb 2022 for automatic transmission filter and fluid change. I asked to have the power steering fluid changed/checked. I was told that the power steering pump had metal residue in the fluid pump reservoir. The staff was very accommodating because this problem happened less than one year ago and replaced the power steering pump and flushed the power steering lines under warrantee. It was indicated / promised for completion on 9 Feb at 1700. The vehicle however was not returned completed until 17 Feb 2022. This information was documented on invoice number 569614, Customer number CZ72701. I can understand if the replacement parts had to be sent from a Dodge/Chrysler ware house distribution facility but this time frame for repairs seems unusually long. The safety inspection indicated the vehicle needs Ball Joints and sway bar link replacement. I will schedule the vehicle for these repairs the 2nd week of March and try to arrange it where the vehicle can be repaired without an extended delay setting at your dealership and unavailable to me. Thank you for your courtesy, help and understanding my situation. Regards Cliff Daniels More

Friendly and well rounded customer service that is very knowledgeable about each vehicle they services knowledgeable about each vehicle they services More

This dealership need more customers experience and the service department want all that either but thxs service department want all that either but thxs More

Amy did a great job keeping us informed and we alos were able to use a 15% discount being offered by Auto Nation able to use a 15% discount being offered by Auto Nation More

Customer service was spot on. Nice friendly people. The turn around on my Jeep was really wonderful. They came in under budget. Nice friendly people. The turn around on my Jeep was really wonderful. They came in under budget. More

Purchased my Ram in 2019 and the overall experience went very well with no issues or pressure at all ! Have been very satisfied with this purchase !! very well with no issues or pressure at all ! Have been very satisfied with this purchase !! More

The Service Writer was very kind and personable. They were to be backed up 3 days but clearly have a great work flow and were able to diagnose my car earlier than expected! They were to be backed up 3 days but clearly have a great work flow and were able to diagnose my car earlier than expected! More

Service was timely and Service advisor was polite and efficient. The waiting room was clean and comfortable. efficient. The waiting room was clean and comfortable. More

Service is excellent and customer oriented. Thanks to Tyler service department for taking care of my Jeep Gladiator. Tyler service department for taking care of my Jeep Gladiator. More