AutoNation Chrysler Dodge Jeep Ram of South Columbus - Service Center

I have been going to 3000 north lake ok at for many years I love the device they give me my van or car is fix when it leave it am very happy thank you for your service I love the device they give me my van or car is fix when it leave it am very happy thank you for your service More

Recently stopped in for an oil change on a Jeep Renegade I recently purchased. The service counter team was on point and got me in right on with my appointment time and also went through options with me to I recently purchased. The service counter team was on point and got me in right on with my appointment time and also went through options with me to ensure they provided the correct service I wanted. Thanks team! More

Great customer service! Cullen took care of my needs and had vehicle back to me in acceptable amount of time. Cullen took care of my needs and had vehicle back to me in acceptable amount of time. More

The service department personnel were very courteous and helpful. The waiting area was great and restrooms were very clean. helpful. The waiting area was great and restrooms were very clean. More

Service advisor and customer service team in service center possess extremely poor listening and customer service skills. Received a phone call a few days after dropping off my vehicle and a voice mail center possess extremely poor listening and customer service skills. Received a phone call a few days after dropping off my vehicle and a voice mail with zero details about my needed service or issues I reported. Tried calling back numerous times over several days with no answer. I visited in person and was told they would call me and never did. Had to go back a second time to find my advisor and finally got some answers and was able to pick up my vehicle. To add to that, the customer service rep I spoke with on more than one occasion in the office would stop me mid sentence to inquire about someone else who walked in after me. Unless it’s something only a dealer can solve, plenty of other very reputable, locally owned shops with better treatment and better turnaround times. More

Something wrong between scheduling and repair department,no communication! They always try to charge me for a free oil change! department,no communication! They always try to charge me for a free oil change! More

Tyler helped us at dealership. Was knowledgeable and helped us with a battery issue under warranty in a timely matter. Got my 3500 ram in and out. Was knowledgeable and helped us with a battery issue under warranty in a timely matter. Got my 3500 ram in and out. More

This was my first visit for service at this location. Surprised that I had to exit my car to drop off keys. I am used to the service department welcoming me at my car. No signs or anything to communicate Surprised that I had to exit my car to drop off keys. I am used to the service department welcoming me at my car. No signs or anything to communicate you have to go inside to drop off keys. More

Recall on truck was repaired and returned early. Great job. Had a loaner vehicle to use Great job. Had a loaner vehicle to use More

Had the correct diagnosis been had before, same issue, I wouldn't have had my jeep in the shop twice. Solution--new battery. Towing $200 could have been avoided with the proper diagnosis in July. wouldn't have had my jeep in the shop twice. Solution--new battery. Towing $200 could have been avoided with the proper diagnosis in July. More