AutoNation Chrysler Dodge Jeep Ram of South Columbus - Service Center

I scheduled an appointment for an oil change. My appointment was for the next day in which I was very happy about. I was asked was I going to drop off, or stay and wait. My choice was to drop off My appointment was for the next day in which I was very happy about. I was asked was I going to drop off, or stay and wait. My choice was to drop off early morning. I gave them an alternate phone number. Well I never received a call at either of the phone numbers. The shop was closed. I went to pick up my car the next morning. Upon paying I was told over $100.00 I said for what. I was already upset. Then given a 20% discount which it was still higher than what I usually pay. I go to get in my car and start it. Both of my taillights are saying it needs to be fixed. My car is shaking. I go back in to tell the person I just paid. He comes out and gives me some reply in which made no sense to me at this time. Clearly all of it resulted in before I received my car back the technician should have fixed it and reset the computer in my car. I am very disappointed and dissatisfied. Still to this day no one seemed concerned or apologetic about the situation. The phone call never came but this survey did. More

Awesome, respectful, very Considerate, polite, great hospitality, did everything in a timely manner. Very comfortable as you wait until they are done with your vehicle. I give them 1,000,000 stars hospitality, did everything in a timely manner. Very comfortable as you wait until they are done with your vehicle. I give them 1,000,000 stars More

Quality vehicles at a fair price, excellent staff, and great customer service after the sale! great customer service after the sale! More

Everything about AutoNation Northlake in Columbus,Ga is fantastic. The service department is always helpful, efficient, and accommodating. I will buy another car from here just because of the service depar fantastic. The service department is always helpful, efficient, and accommodating. I will buy another car from here just because of the service department. More

Their Service Dept management team went above and beyond to address my concerns and ensure that I was heard. I’m grateful and appreciate them being able to resolve the issue in a timely and fair manner. Th to address my concerns and ensure that I was heard. I’m grateful and appreciate them being able to resolve the issue in a timely and fair manner. This speak volumes on their dedication to customer satisfaction. More

I had an appointment, but had to reschedule and was rescheduled promptly and courteous. I was very pleased with their timely and quality service. I look forward to continuous excellent service. rescheduled promptly and courteous. I was very pleased with their timely and quality service. I look forward to continuous excellent service. More

Just took my truck over there to have it serviced and to have a water pump replaced and I can’t complain about the derby I was given they helped me out and were very professional have a water pump replaced and I can’t complain about the derby I was given they helped me out and were very professional More

Great service, professionalism, and didn’t take a lot of time. The service rep was very helpful. time. The service rep was very helpful. More

I was seeking a 4x4 truck no one would help me this Dealership asked me to come and see if they could help Dealership asked me to come and see if they could help More