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Valencia Chrysler Dodge Jeep Ram - Service Center

Valencia, CA

4.2
438 Reviews

438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center

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July 01, 2023

Stopped by the dealership to have a recall addressed as well as a steering / suspension problem repaired. The service advisor was professional and worked diligently in processing my vehicle for diagnostic More

by jamese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren, Ruben
Jul 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2023

Overall nice facilities and service team. Service team kept me updated on the van repair. More

by Rsandhu73
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Margarita
Jul 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 01, 2023

Wonderful service. Team is very friendly and helpful. Great service, appreciate it! thank you so much. More

by Ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Tapia
Jul 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Ravi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 21, 2023

Cindy was very helpful. She communicated with me every step. I would give her a 10 star. More

by Rudy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cindy
Jun 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 20, 2023

service was great ! Krista was very friendly and helpful and offered a free carwash for my oil change More

by michael.alvarado
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Krista
Jun 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 20, 2023

The appointment process was outstanding. The work was completed in a timely manner and there was good communication while my vehicle was in the service bay. My service writer, Krista, was More

by BWA1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Krista Tarantelli
Jun 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 20, 2023

I made an appointment for 2 or 3 recalls to be fixed and an oil change. Didn't have the parts for the recall that was planned but one of the others did. Now I have to go back at a later date.. I wish yo More

by cptkidd68
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
KRISTA
Jun 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

June 16, 2023

The service writers are great! DENNIS the SERVICE MGR needs to improve on his people skills. Ignores me every time I’m there! That’s very rude when he talks to everyone else. More

by crzydazie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, Kevork
Jun 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

They were friendly, helpful with my issue, were able to get my truck in without an appointment and the parts desk was also great. More

by ic
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (parts)
Jun 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Every time I have gone, I have received amazing customer service. Cindy is a great service rep. More

by davidcervantes98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jun 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello David, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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