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Valencia Chrysler Dodge Jeep Ram - Service Center

Valencia, CA

4.2
438 Reviews

438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center

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August 10, 2021

Not the service we’ve received in past, disappointing visit More

by Hope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, and service manager
August 06, 2021

Great Service and recommendations by Richard who took care of me. Very prompt and helpful. More

by mar.castro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
August 06, 2021

Serviced car under extended warranty. Only complaint is that it took almost two weeks beacause padts took so long to arrive. More

by ceilonline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
August 03, 2021

Had an appointment for an oil change. Told it would take a couple of hours. But it was 6 hours. Called for a status four times. No answer and no return calls. Called the service manager and still no call ba More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arianna
August 03, 2021

Jordan in the Service Dept was very professional, expedient and helpful. All in the Service Dept were friendly and patient. Tim in sales is very knowledgeable. More

by Jeep21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
August 02, 2021

Richard Medina!!! He is phenomenal. I honestly appreciated how professional he was, all the phone calls to keep me in the loop! How could I be disappointed if I knew exactly what was going on, so More

by Melissa Karanikolas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Medina
August 01, 2021

This dealership is awesome way better then Russell Westbrook of Van Nuys. Jordan in the service department is the man if you need anything worked on your car, or truck. More

by Todd Chandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
July 31, 2021

Very good at listening to our needs. Thank you Chrysler Dodge Jeep Ram for helping me keep my vehicle on the road! You guys rock! More

by ROBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariana
July 31, 2021

Excelente service department Helpful service writerNo Excelente service department Helpful service writer No issues with my car since being serviced there. I will be bringing my vehicle back for servic More

by ed.ramirez23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariana
July 30, 2021

Great customer service. Within a minute a service person greeted me. They looked at my truck right away and ordered the part. Truck fixed soon as part came in. More

by ray.cabrera1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Reyna, Jennifer Lopez
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