Valencia Chrysler Dodge Jeep Ram - Service Center

Good service but vehicle should have been washed after being parked under a messy tree for weeks. being parked under a messy tree for weeks. More

Friendly, people to deal with. Vehicle came back washed and service done in reasonable time. Called when vehicle was completed. Would recommend to other people. and service done in reasonable time. Called when vehicle was completed. Would recommend to other people. More

We had to bring our 2016 Dodge Charger in for service because suddenly the trunk would not open. At first the service person said it was probably because we installed a back up camera and that there was because suddenly the trunk would not open. At first the service person said it was probably because we installed a back up camera and that there was probably a short because of a ground wire. I told him that the back up camera had been installed over 6 months ago and it seemed odd to me that "suddenly" the trunk would stop opening now, it did not make any sense. He also said that if that was the case it would not be covered by our warranty and would be an "out of pocket" expense for us, which was upsetting. They said they'd need the car for several days to evaluate it. We got a text towards the end of Day 2 that the car was ready, the problem had nothing to do with the back-up camera, it was a defect with the actual latch for the trunk, they fixed it, it was covered under warranty and the car was ready for pick-up. I was pleased. I just wish the service person hadn't gotten me worried from the get-go. Other than that, my service experience was fine. More

The ease of the entire process was great! I appreciated the constant communication and updates about my car. the constant communication and updates about my car. More

I’ve been to other dealers of other vehicles I’ve owned in the past and have always felt they are dishonest This is the first Dodge vehicle I’ve had and the first honest dealer I’ve been to. Always helpful in the past and have always felt they are dishonest This is the first Dodge vehicle I’ve had and the first honest dealer I’ve been to. Always helpful. More

Fast , friendly and gets the job done. Jordan really went above and beyond. He made calls and then kept in touch with me about what was needed or just what was happening. This was done by text and phone call above and beyond. He made calls and then kept in touch with me about what was needed or just what was happening. This was done by text and phone calls. More

I did regular oil change service. Tried to sell me on possible engine oil leak that would require diagnosis. 2 nd opinion no leak found. possible engine oil leak that would require diagnosis. 2 nd opinion no leak found. More

Jordan was very friendly, professional, and knowledgeable. He did everything he said he was going to do. Even though it is no fun spending $ you didn't expect to, Jordan made it a pleasant expe knowledgeable. He did everything he said he was going to do. Even though it is no fun spending $ you didn't expect to, Jordan made it a pleasant experience. More

Having a few years of experience being a Service Advisor makes it easier to give AWESOME Feedback when it is deserved. Adriana gets 5 STARS +! Right on why I was there, what extra I could use done if they h makes it easier to give AWESOME Feedback when it is deserved. Adriana gets 5 STARS +! Right on why I was there, what extra I could use done if they had time and it was done with a smile! More

I walked in on a Friday no appointment for oil change and Ariana greeted me and was so nice. She said she wasn't sure if they were able to squeeze me in I did walk in again no appointment but she said s and Ariana greeted me and was so nice. She said she wasn't sure if they were able to squeeze me in I did walk in again no appointment but she said she would check how busy they were. She checked and yes they would take care of it. There was a recall and they would look into that as well. I also asked if the engine and cabin filter needed replacement and they had the time to do it to go ahead. I needed a shuttle wich she offered and they were very nice and quick. They also picked me up when car was ready. I received updates via text from her and she had them take care of the filters wich was nice to hear back. All the staff is always happy to help and welcoming!!! GREAT PLACE GREAT PEOPLE. THANK YOU ARIANA😊 More