Valencia Chrysler Dodge Jeep Ram - Service Center
Valencia, CA
438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center
Nice people, work was fine, truck went in dirty and came out dirty. Small tear underhood plastic, radiator fill cap left open. Small items but would have been nice to clean outside, under hood or radiator f out dirty. Small tear underhood plastic, radiator fill cap left open. Small items but would have been nice to clean outside, under hood or radiator fill cap. More
Terrible service department. Sent truck for recall and key fob not working.. after 2 days recall complete. I had to call week and 2 days later was told have not begun work on my other issue. That was a Fr key fob not working.. after 2 days recall complete. I had to call week and 2 days later was told have not begun work on my other issue. That was a Friday my wife called again Monday and was told my truck is at body shop for lot damage. I was never called never notified… after several calls trying to figure out what going on they “working on it” call me tomorrow no call all day Wednesday still no call so I had to go to the dealership to talk to the manager.. they ordered a door actuator replaced and then next day my truck was ready… picked up and the next day notice they didn’t put the window trim back properly now I have to go back again. Would recommend anyone avoid this dealer at all cost!!! More
I went in for an oil change and the process was very easy from beginning to end! I was pleasantly surprised that it took less than an hour! The lobby is quite nice as well , very roomy and lots of snacks! from beginning to end! I was pleasantly surprised that it took less than an hour! The lobby is quite nice as well , very roomy and lots of snacks! More
Took my Jeep in yesterday for an oil change Jennifer assisted me with the process and she was polite and very professional made it very easy and got me in the shuttle within 15 minutes, in and out and b assisted me with the process and she was polite and very professional made it very easy and got me in the shuttle within 15 minutes, in and out and back at work in a timely manner that’s the way it should be, Looking forward to bringing in my Magnum in next, all the girls in the lobby were awesome! Thank you M. Garcia More