Valencia Chrysler Dodge Jeep Ram - Service Center
Valencia, CA
438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center
I'm very happy with Valencia dodge dealership and great customer service. What ever issue on my dodge charger they will fix and do a great job. Thank you! customer service. What ever issue on my dodge charger they will fix and do a great job. Thank you! More
I had a great experience this time with my service advisor. He explained everything and even made some recommendations on how to prevent rodents from entering/ chewing my engine parts. I’m usually hes advisor. He explained everything and even made some recommendations on how to prevent rodents from entering/ chewing my engine parts. I’m usually hesitant to come for service coz of some rude advisors More
Hugo was a pleasure to work with. I came in late in the day for an oil change and they were slammed, but Hugo was able to get my oil change done within the same day! Awesome friendly I came in late in the day for an oil change and they were slammed, but Hugo was able to get my oil change done within the same day! Awesome friendly service. More
This dealership is the best. They have a clean customer lounge offer snacks water and coffee. Service advisors are so helpful and have a wonderful attitude. Love coming here rath They have a clean customer lounge offer snacks water and coffee. Service advisors are so helpful and have a wonderful attitude. Love coming here rather than going to my local dealership. More
Cindy was absolutely outstanding! I spent 35 yrs. in government and politics and saw her emulate amazing knowledge, customer service and personal care in handling my vehicle’s repair I spent 35 yrs. in government and politics and saw her emulate amazing knowledge, customer service and personal care in handling my vehicle’s repairs expeditiously and with a smile. This ranks as one of the best vehicle experience I’ve ever had in my 55 years of driving, particularly given that we were traveling. Thank you, Cindy, and keep up the good work! Michael Wells, Albuquerque, NM More
The worst experience ever! ! I had a warranty purchased through Autonation which they claimed was not in their system. It took 7 days for them to diagnose my Jeep. I finally fou ! I had a warranty purchased through Autonation which they claimed was not in their system. It took 7 days for them to diagnose my Jeep. I finally found my warranty papers and took them into the service department. At that time, they finally agreed that I did have a warranty. Then, after the 7 day diagnosis, there was no ETA as to when they would repair the vehicle. It needed a radiator and they claimed it was on backorder and had no idea when they could get the part to fix it. In the meantime, I am calling other repair locations who can get the part in ONE day. They treated me as if they could care less if I got my vehicle repaired there or not. Women beware! If you need something fixed, find a different repair location. I will never purchase a car through Auto nation again or get anything repaired/diagnosed at the dealership. More
In the past I had problems servicing my truck in this dealership. The service representative Cindy was very prompt and efficient. From the past experience every time I pick up my truck after the service dealership. The service representative Cindy was very prompt and efficient. From the past experience every time I pick up my truck after the service is done I double check and make sure nothing is left open and everything is back where it belongs. That's the sad part. I wish the mechanics in this dealership would take pride in there work like Cindy doe's. More