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Valencia Chrysler Dodge Jeep Ram - Service Center

Valencia, CA

4.2
438 Reviews

438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center

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March 31, 2022

I'm very happy with Valencia dodge dealership and great customer service. What ever issue on my dodge charger they will fix and do a great job. Thank you! More

by Jerryjr29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service sales' Jordan
Mar 31, 2022 -

Jerryjr29 responded

Thank you for taking care me and my dodge charger.

March 30, 2022

The team was great, quick service. Awesome customer service and no issues at all. Thank you More

by wthy0523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
Apr 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Valencia! Drive safe, and we'll see you on the road.

March 29, 2022

Excellent customer service with attentive staff. Fast turnaround time for maintenance, top notch dealership. Would definitely recommend! More

by LMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariana
Apr 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 26, 2022

I had a great experience this time with my service advisor. He explained everything and even made some recommendations on how to prevent rodents from entering/ chewing my engine parts. I’m usually hes More

by Flora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t have the info
Mar 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello Flora, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2022

Hugo was a pleasure to work with. I came in late in the day for an oil change and they were slammed, but Hugo was able to get my oil change done within the same day! Awesome friendly More

by Marisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo
Mar 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Marisa, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 25, 2022

This dealership is the best. They have a clean customer lounge offer snacks water and coffee. Service advisors are so helpful and have a wonderful attitude. Love coming here rath More

by Adri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Mar 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Adri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2022

Cindy was absolutely outstanding! I spent 35 yrs. in government and politics and saw her emulate amazing knowledge, customer service and personal care in handling my vehicle’s repair More

by mdwells.1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Tapia
Mar 23, 2022 -

mdwells.1950 responded

Cindy Tapia was absolutely outstanding - she’s a 10 in my book !!

March 23, 2022

The worst experience ever! ! I had a warranty purchased through Autonation which they claimed was not in their system. It took 7 days for them to diagnose my Jeep. I finally fou More

by L Pennington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hugo
Mar 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our General Manager at (661)877-6276 to discuss what we can do to help.

March 18, 2022

Jordan and Dennis have been great to work with in service. Always taking care of our family. More

by Fund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
March 17, 2022

In the past I had problems servicing my truck in this dealership. The service representative Cindy was very prompt and efficient. From the past experience every time I pick up my truck after the service More

by tonyabadal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
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