Valencia Chrysler Dodge Jeep Ram - Service Center
Valencia, CA
438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center
Horrible Service. I had my vehicle at that dealership for 4 weeks and NO ONE ever looked at it. I was told it might be another 1 1/2 weeks more so I towed it to a I had my vehicle at that dealership for 4 weeks and NO ONE ever looked at it. I was told it might be another 1 1/2 weeks more so I towed it to another dealership. After a quick review at the other dealership I had my car back the next day. More
Worst dealership service department ever. Could not help with a rental or loaner car for a warranty issue until the day my truck was ready to be picked up. Did not complete any of the warrant Could not help with a rental or loaner car for a warranty issue until the day my truck was ready to be picked up. Did not complete any of the warranty issues in fact said I was responsible for one of the bumper to bumper issues!!! Go anywhere else but here!!!! More
They spilled oil all over my engine which I had to bring back after it leaked all over my driveway to clean again. The truck was suppose to get washed and they didn’t wash it, not to mention I had to wait 3 back after it leaked all over my driveway to clean again. The truck was suppose to get washed and they didn’t wash it, not to mention I had to wait 3 weeks to get an appointment. I have bought 5 cars at that dealership and I probably won’t buy any others there. Sam Caloroso More
The appt was at 9a, tried calling on update of car, but could not get through to anyone. Car was not done until 6p for a oil change and tire rotation. I was not happy with their customer service and commun could not get through to anyone. Car was not done until 6p for a oil change and tire rotation. I was not happy with their customer service and communication skill regarding the car. More