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Valencia Chrysler Dodge Jeep Ram - Service Center

Valencia, CA

4.2
438 Reviews

438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center

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June 27, 2022

Horrible Service. I had my vehicle at that dealership for 4 weeks and NO ONE ever looked at it. I was told it might be another 1 1/2 weeks more so I towed it to a More

by Michael Mouvet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis
Jun 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661)877-6276 to discuss what we can do to help.

June 26, 2022

The service writer was very friendly. Unfortunately, the mechanics left parts broken or work unfinished. Really careless. More

by Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Jun 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello Vicki, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our General Manager at (661)877-6276 to discuss what we can do to help.

June 24, 2022

The dealership was very clean and the staff went above and beyond. Very happy with the service More

by 06punier_twitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
Jun 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 23, 2022

Very friendly attendants, was very convenient. They got me out fast and answered all my questions. More

by reneedruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 21, 2022

The service writers are all very courteous and keep you up to date on your vehicles progress More

by sfitterlu296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo in service
Jun 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

Jason was the best service writer. Very prompt and informative about the service of our Pacifica. We will be back . More

by pamdeshazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason also Tony Ciccone
Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2022

Worst dealership service department ever. Could not help with a rental or loaner car for a warranty issue until the day my truck was ready to be picked up. Did not complete any of the warrant More

by A.J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not a snitch
Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Valencia. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661)877-6276 . We hope to hear from you.

June 15, 2022

They spilled oil all over my engine which I had to bring back after it leaked all over my driveway to clean again. The truck was suppose to get washed and they didn’t wash it, not to mention I had to wait 3 More

by scaloroso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our General Manager at (661)877-6276 to discuss what we can do to help.

June 15, 2022

Cindy in service is amazing and very attentive and helpful, They are all great in service! More

by Kim Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Kim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 13, 2022

The appt was at 9a, tried calling on update of car, but could not get through to anyone. Car was not done until 6p for a oil change and tire rotation. I was not happy with their customer service and commun More

by Danielle G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jun 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Danielle, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our General Manager at (661)877-6276 to discuss what we can do to help.

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