Valencia Chrysler Dodge Jeep Ram - Service Center

Staff were very efficient and friendly. Wait time wasn’t bad. I am VERY impressed with the new program with the technician sending me a video of what was done and the status of my vehicle Wait time wasn’t bad. I am VERY impressed with the new program with the technician sending me a video of what was done and the status of my vehicle. Clearly this is a best practice in car service!!! More

Thank you Ariana! Everyone here is very pleasant. I received a full service on my truck. My truck was finished sooner than what I was told and as an added bonus, rec Everyone here is very pleasant. I received a full service on my truck. My truck was finished sooner than what I was told and as an added bonus, received it back much cleaner than when I brought it in. The communication was also EXECELLENT! More

While no dealership is perfect, AutoNation comes the closest. Easy to schedule and helpful staff. closest. Easy to schedule and helpful staff. More

Jordan was great. Very professional, very friendly and extremely knowledgeable. My jeep was done on time and all went well. No problems. I will highly recommend Jordan Very professional, very friendly and extremely knowledgeable. My jeep was done on time and all went well. No problems. I will highly recommend Jordan and automation.. More

Prompt and professional service every time I had an issue they would give me the best solutions to resolve it they would give me the best solutions to resolve it More

Jordan is awesome. Great service and great at communication. He takes care of me always. Great service and great at communication. He takes care of me always. More

Great service, organized, and punctual. Jason kept in contact and explained my car needs. Súper recomend! Jason kept in contact and explained my car needs. Súper recomend! More

staff are friendly especially Krista who wait for me to pick up my car after they closed the dealer -clean and organized-technician explained what there doing-recommendations in honest way-waiting room is pick up my car after they closed the dealer -clean and organized-technician explained what there doing-recommendations in honest way-waiting room is clean and comfortable with provided drinks/coffee for the customers-i recommend this dealeship with my friends. More

Waited over 3 hours to get an oil change. Even when I had an appointment. They over charge for everything. $60 to change an air filter and when the air filter cost only $20. Technician didn’t Even when I had an appointment. They over charge for everything. $60 to change an air filter and when the air filter cost only $20. Technician didn’t rotate my tires after declining their recommendations on new front tires. He kept the bad tires in the front. Customers who came in after me received services and left before me. VERY UNHAPPY WITH THIS LOCATION!! More

Terrible customer service. Service center employee Cindy had bad attitude since the beginning of dropping off vehicle. Made an appointment for only a oil change, but they snuck Service center employee Cindy had bad attitude since the beginning of dropping off vehicle. Made an appointment for only a oil change, but they snuck in a $27 unauthorized tire rotation. After a over 2 hour wait for an oil change, I just wanted to leave and I made the mistake of not reading the service that I paid for. That's when I noticed that they snuck in the the unauthorized service charge. I immediately let them know about the overcharge and the service rep argued with me several times saying that I agreed to it. I was very surprised and disappointed that a large nation wide dealership would pull such a scam. More