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Valencia Chrysler Dodge Jeep Ram - Service Center

Valencia, CA

4.2
438 Reviews

438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center

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September 20, 2022

Very bed experience pour customer service I will not recommend this place to no body More

by gisele
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
4th
Sep 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Gisele, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2022

With a dead battery and 400 miles from home, we arrived at AutoNation stressed and without an appointment. We were met by service rep Ariana who arranged an evaluation and battery replacement, covered und More

by habaldwin490
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariana and shuttle driver
Sep 15, 2022 -

habaldwin490 responded

.

Sep 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 12, 2022

Excellent service - the team was very helpful. We are a returning customer and every time we visit we get great service. More

by ekotoyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista
Sep 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2022

I bring my car here for all my maintenance needs. The people who work here are great. More

by Elopez4749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista
Sep 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 07, 2022

The customer service from Cindy was great! She was very professional and explained things to me thoroughly. I thought they would have my car there for most of the day but the service work was More

by MZ CAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
Sep 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 05, 2022

This dealer is definitely understaffed. Service advisors never pick up their phones and when leaving a message for a call-back, the calls are never returned. This dealer also doesn't have More

by jeepster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy, Arianna
Sep 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our General Manager at (661)877-6276 to discuss what we can do to help.

September 05, 2022

Was very accommodating to my last minute change to my schedule maintenance appointment. The turn around time for the completion of all inspections, oil change, and tire rotation was fairly reasonable. Ho More

by Wellsderrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 09, 2022 -

Wellsderrick responded

Bang! Bang!

September 04, 2022

The service person Ariana was fantastic. She was very helpful and courteous. Adriana communicated well. They had my vehicle ready well before days end. More

by Nico
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariana
Sep 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello Nico, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 01, 2022

The service representative, Jordan, is outstanding. He speaks very clear and professional and thoroughly reviews the history of service going all the way back to the purchase of the vehicle. I had a More

by Scott Berk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Scott, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 29, 2022

They are very professional And took care of all of my issues with my vehicle More

by Bencamarillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariana Mercado
Sep 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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