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Valencia Chrysler Dodge Jeep Ram - Service Center

Valencia, CA

4.2
438 Reviews

438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center

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February 15, 2023

Received prompt service and my vehicle was ready fairly quickly. Service advisor was very nice and helpful. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello Andrew, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 09, 2023

Great customer service, people are very friendly. Dealership is clean and well lite and comfortable. More

by Tyggerlyli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 06, 2023

The handled my service needs very professionally, and returned vehicle sooner than expected. I would definitely use them in the future. More

by Jalansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Jalansen, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 06, 2023

Best Dealer by far! I drive all the way from Glendora to have my car service here! Quick with maintenance, honest and trustworthy! More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy, James
Feb 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Amanda, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

February 06, 2023

Reps always try to help as quickly as possible which is nice when I’m in a hurry. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Joy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 05, 2023

Excellent service! It was great communication from the beginning. Great follow up but most importantly great service by the technician. More

by Adam S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana
Feb 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

We are pleased to hear you had such a positive experience with us, Adam! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2023

I made the appointment for service a week ahead of time. For my appointment they checked me in right on time, drove me home, called when the service was complete, picked me up and brought me back, and I got More

by douggboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Tapia Morfin, Bryan Gonzalez
Feb 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 02, 2023

We had an appt for an oil change at 10:30! We were checked in T 10:40! After 3 hours of no call and no one answering the service department we went back to the dealership and the car had not More

by lisibeme
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor/service manager
Feb 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 31, 2023

was told 2 hours max , it took 3 1/2 from arrival and i was not told about delay until i went and asked at the 2 3/4 mark More

by timhoggatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Tapia
Feb 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Valencia. We strive to maintain excellent business relations at our dealership. Please call General Manager at (661)877-6276 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 30, 2023

Great dealer! Upfront and respectful! Highly recommended for service and sales! Nice environment as well. More

by Jesse21ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana
Feb 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

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