Valencia Chrysler Dodge Jeep Ram - Service Center
Valencia, CA
438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center
Best Dealer by far! I drive all the way from Glendora to have my car service here! Quick with maintenance, honest and trustworthy! I drive all the way from Glendora to have my car service here! Quick with maintenance, honest and trustworthy! More
Excellent service! It was great communication from the beginning. Great follow up but most importantly great service by the technician. It was great communication from the beginning. Great follow up but most importantly great service by the technician. More
I made the appointment for service a week ahead of time. For my appointment they checked me in right on time, drove me home, called when the service was complete, picked me up and brought me back, and I got For my appointment they checked me in right on time, drove me home, called when the service was complete, picked me up and brought me back, and I got my Jeep. Everything was done in a timely manor. I can't find any fault with the whole experience and my next service will be there. More
We had an appt for an oil change at 10:30! We were checked in T 10:40! After 3 hours of no call and no one answering the service department we went back to the dealership and the car had not We were checked in T 10:40! After 3 hours of no call and no one answering the service department we went back to the dealership and the car had not even been touched yet! The service advisor was very apologetic, however the service manager did nothing to help with the issue and his response was that he was in meetings all day and has no control over what happens with the cars! Wow on customer service from a Service Manager! After all that we left with the car and no oil change in which I took the day off and made arrangements with the appointment! I was expecting at least an e mail from the service manager which never happened either! I am very disappointed and will be taking my jeep to another dealership for service, as this was unacceptable! It was an oil change a 30 minute job!!! More