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Valencia Chrysler Dodge Jeep Ram - Service Center

Valencia, CA

4.2
438 Reviews

438 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center

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May 08, 2023

Excellent customer service. Dealership Service advisor took great care of my repair needs. They work hard to do their best to get the service taken care of. More

by sanders4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Rankins
May 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2023

The service we experienced was very poor. We had an appointment and yet we waited four hours for or service when we were told it would take only two. More

by Geyerranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina
May 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our General Manager at (661)877-6276 to discuss what we can do to help.

May 05, 2023

From start to finish, it was a great experience. Set up the appointment automatically with the ability to change if did not fit my schedule. Quick check-in, gave me a ride home, updates with Video More

by mceckhart1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Dennis and Darren
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

3.5 hours for a simple oil chang. They didn’t even wash my car More

by las007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female
May 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661)877-6276 . We hope to hear from you.

April 29, 2023

I appreciate the fantastic communication and the great team work in servicing my car.in a timely manner More

by Vbradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were awesome
May 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

We appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

April 27, 2023

Ariana Mercado was very helpful with all my questions and she did with a smile. More

by wjlucid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Mercado
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 20, 2023

I must say, each time I’ve brought my truck in for service or repair it has always been a true “red carpet” treatment. My service advisor Arianna M. has treated me very well and always so welcoming w More

by Justin C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna Mercado
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Justin, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

We had a great experience at autonation when our truck needed service. The service manager, Dennis, was very helpful and stayed in contact throughout the repair to keep us updated and give us a timeline. More

by Ryanrau26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis, Loretta
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Had a very good experience getting a recall performed on our Jeep. Communication was good. Only down side is having to wait a while for the recall part to be available. More

by Dianemtotten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Kristina was great in getting my truck in out for the warranty repair. and communication was done in a timely manner. Thank You More

by sreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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