AutoNation Chrysler Dodge Jeep Ram Valencia

My parking brake release unit broke and needed to be replaced. A poor design using plastic parts failed. I believe this repair should be covered by the OEM. Your service employees are doing a great j replaced. A poor design using plastic parts failed. I believe this repair should be covered by the OEM. Your service employees are doing a great job. Part failure is certainly out of your service folks responsibly. More

We had a great experience once our Jeep arrived and we purchased the dream jeep. Thank you for your service AutoNation Jeep, we will send friends and family. purchased the dream jeep. Thank you for your service AutoNation Jeep, we will send friends and family. More

Dealership was very clean and seemed to be well organized. Sales staff (especially Luis and Enrique) were pleasant and friendly. Finance stage was pleasant as well. organized. Sales staff (especially Luis and Enrique) were pleasant and friendly. Finance stage was pleasant as well. More

My service advisor was friendly,informative and efficient. I had an oil change service and it was completed in a timely manner and quality service efficient. I had an oil change service and it was completed in a timely manner and quality service More

Enrique was so kind and showed me all of my options and really cared. Tony was great about accommodating my needs, and getting me into the car of my dreams. really cared. Tony was great about accommodating my needs, and getting me into the car of my dreams. More

Worst Service ever! I’m not even convinced they actually did the Oil Change! 0 communication for 2 days! Care factor of staff 0! I’m only giving them 1 star because you can’t give them none! Seriously, go a did the Oil Change! 0 communication for 2 days! Care factor of staff 0! I’m only giving them 1 star because you can’t give them none! Seriously, go anywhere else! Never felt so ripped off! More

Amazing customer service. Luis Rodriguez was so nice, friendly, and helpful. This was my first time buying a new car from a dealership and I can honestly say I could not have been in better hands. He too friendly, and helpful. This was my first time buying a new car from a dealership and I can honestly say I could not have been in better hands. He took such good care of me answering all my questions and making sure I understood and knew how everything in my new car worked. I greatly appreciate how far auto nation and Luis went to make me feel welcomed and comfortable with buying a car through them. More

Service department is incompetent. Failed to submit covered car rental expense to warranty company which resulted in $400 charge to me. Get everything in writing! covered car rental expense to warranty company which resulted in $400 charge to me. Get everything in writing! More

How does this dealer sell cars if they are so unresponsive to their customers. It took almost 4 representatives for them to give me a quote on a Jeep lease and they still have not gotten back to unresponsive to their customers. It took almost 4 representatives for them to give me a quote on a Jeep lease and they still have not gotten back to me. Avoid this place at all cost. More

They have had my 2017 Pacifica for over 7 weeks. They can’t answer the phone, call back, or be honest. What a sorry excuse of a dealership. I would buy anything from anywhere else in the whole world befo can’t answer the phone, call back, or be honest. What a sorry excuse of a dealership. I would buy anything from anywhere else in the whole world before I use this place again. More