AutoNation Chrysler Dodge Jeep Ram Valencia

We had a great experience once our Jeep arrived and we purchased the dream jeep. Thank you for your service AutoNation Jeep, we will send friends and family. purchased the dream jeep. Thank you for your service AutoNation Jeep, we will send friends and family. More

Enrique was so kind and showed me all of my options and really cared. Tony was great about accommodating my needs, and getting me into the car of my dreams. really cared. Tony was great about accommodating my needs, and getting me into the car of my dreams. More

My service advisor was friendly,informative and efficient. I had an oil change service and it was completed in a timely manner and quality service efficient. I had an oil change service and it was completed in a timely manner and quality service More

Worst Service ever! I’m not even convinced they actually did the Oil Change! 0 communication for 2 days! Care factor of staff 0! I’m only giving them 1 star because you can’t give them none! Seriously, go a did the Oil Change! 0 communication for 2 days! Care factor of staff 0! I’m only giving them 1 star because you can’t give them none! Seriously, go anywhere else! Never felt so ripped off! More

Amazing customer service. Luis Rodriguez was so nice, friendly, and helpful. This was my first time buying a new car from a dealership and I can honestly say I could not have been in better hands. He too friendly, and helpful. This was my first time buying a new car from a dealership and I can honestly say I could not have been in better hands. He took such good care of me answering all my questions and making sure I understood and knew how everything in my new car worked. I greatly appreciate how far auto nation and Luis went to make me feel welcomed and comfortable with buying a car through them. More

Service department is incompetent. Failed to submit covered car rental expense to warranty company which resulted in $400 charge to me. Get everything in writing! covered car rental expense to warranty company which resulted in $400 charge to me. Get everything in writing! More

How does this dealer sell cars if they are so unresponsive to their customers. It took almost 4 representatives for them to give me a quote on a Jeep lease and they still have not gotten back to unresponsive to their customers. It took almost 4 representatives for them to give me a quote on a Jeep lease and they still have not gotten back to me. Avoid this place at all cost. More

They have had my 2017 Pacifica for over 7 weeks. They can’t answer the phone, call back, or be honest. What a sorry excuse of a dealership. I would buy anything from anywhere else in the whole world befo can’t answer the phone, call back, or be honest. What a sorry excuse of a dealership. I would buy anything from anywhere else in the whole world before I use this place again. More

Copiar23820 creekside Rd,Valencia,CA 91355,nada Copiar 23820 creekside Rd,Valencia,CA 91355,nada profesional y faltas de respeto ,5 semanas mi carro estuvo en el dealer 2 veces me llamaron para que Copiar 23820 creekside Rd,Valencia,CA 91355,nada profesional y faltas de respeto ,5 semanas mi carro estuvo en el dealer 2 veces me llamaron para que recogiera mi carro y me lo entregaron con la luz de check engine light,según ellos “técnico”(Eduardo)y (James)general manager,cambiaron la transmisión y el módulo, después me dijero que el check engine light era porque tenía las ruedas un poco gastadas y que también como yo manejaba el carro ,primera vez en 5 años que esto me pasa y siempre he manejado mi carro igual,por lo que me pareció una locura lo que me estaban diciendo,consulté con mi padre que es ingeniero mecánico automotriz y me dijo que era lo más absurdo que había escuchado en 40 años de experiencia,después de 5 semanas ayer 7/15/2020 recogí mi carro en el dealer y me lo regresaron igual ,además con la luz de psi encendida,me dijeron que la luz se iba a quitar sola que manejara el carro despacio ,esto es increíble me gasto en un American muscle car,Dodge Charger R/T PLUS MAX 40 000 dólares y además compré extended warranty (MOPAR) y me dicen que maneje “mi carro” despacio porque si no me invalidan la garantía,jajajajaj,cliente de dodge desde hace muchos años y la solución que me dió el general manager (James) fue que le vendiera mi carro y que me fuera a BMW o a PORCHE,sigo manejando el carro igual que cuando le deje en el dealer,les dije que si me pasaba algo, ellos serían los únicos responsables,no les importa,además,este comentario que ha sido mi amarga experiencia en este concesionario va ha ser publicado en diferentes páginas web ,UN CORDIAL Y RESPETUOSO SALUDO,REYMAN. More

THE WORST EXPERIENCE I EVER HAD. NO CUSTOMER SERVICE!!! I JUST BOUGHT A VEHICLE 3 WEEKS AGO AND I AM READY TO RETURN. NO ONE RETURN PHONE CALLS. THEY EVEN PASS YOU AROUND TO NON AFFILIATED COMPANIES. I AM SO JUST BOUGHT A VEHICLE 3 WEEKS AGO AND I AM READY TO RETURN. NO ONE RETURN PHONE CALLS. THEY EVEN PASS YOU AROUND TO NON AFFILIATED COMPANIES. I AM SOOOO ANGRY. WASTE OF MONEY! SAD BECAUSE I BOUGHT MY FIRST JEEP HERE 17 YEARS AGO. DECIDED IT WAS TIME FOR A NEW ONE AND RETURNED. BUYING A CAR SHOULD BE A REWARD, NOT A HEADACHE OR A HEARTBREAK. TO SERIOUS BUYERS, DO NOT COME HERE. THERE ARE BETTER PLACES WITH A BETTER TEAM TO ASSIST YOU. More