AutoNation Chrysler Dodge Jeep Ram Valencia

They always got the job done in a timely manner. The prices are comparable to private dealerships. I take my jeep here for regular and u scheduled maintenance . The prices are comparable to private dealerships. I take my jeep here for regular and u scheduled maintenance . More

Everyone is very nice. My service appt iwas hassel free and got my car back in a reasonable time.. My service appt iwas hassel free and got my car back in a reasonable time.. More

Quite disappointed with the service situation. I took my vehicle for an Oil Change and Tire Rotation as walk-in on Friday 09/29/23 at 6:50am. I was the second person on the lot for service. The fi I took my vehicle for an Oil Change and Tire Rotation as walk-in on Friday 09/29/23 at 6:50am. I was the second person on the lot for service. The first person had an appointment. I was checked in right at 7am. It was explained that because I didn't have an appointment, that the vehicle will be done by 5pm. This alone caught me off guard - for an oil change and tire rotation, to expect a full day’s wait. Fine. I understood because I was a walk-in but expressed that if it gets completed earlier let me know so I can pick it up. No follow up or anything up until around 2pm, when I’m reasonably anxious to see what's going on I checked on the status. Spoke to the service rep and said that will check. I got a text message around 3:15pm that seems like they just started working on my service. I received a call that the service requires additional jobs and needs my authorization. At this point, I expressed that I have an appointment at 6pm that cannot miss and need to plan to be picked up by shuttle service accordingly, before 5pm. Received no follow up until I reached out back again around 4:15pm to follow up on the shuttle. I was told the driver had left and, on its way, to pick me up and another passenger. Time passed, followed up with a call again, no update, I ended up getting picked up past 5:30pm. At this point, I missed my appointment and felt very frustrated. I didn't leave the dealership after checking out until past 6pm. I'm reasonable but for an oil change and a tire rotation to take 11 hours is unacceptable. At this point, it is so late in the day, when I did my inspection on the lot of my vehicle, I found oil grease stains all over my front bumper. Very disappointed. Messy. Speechless. I would love to post pictures here but it will not let me. Maybe I will on my Google review. Unfortunately, I don't think I will ever be coming back here. I lived 2 miles away, but I would rather get serviced at another dealership that is fully committed to their customers and have a more organized process. Thank you. More

This dealership was amazing. Definitely waited for me and were patient about making up my mind. Best dealership experience I have dealt with. Definitely waited for me and were patient about making up my mind. Best dealership experience I have dealt with. More

I got a great deal from a great dealership and it was right in SCV so I didn't have to travel anywhere. They had the specific Jeep Gladiator I was looking for when no other dealership had it. Give them right in SCV so I didn't have to travel anywhere. They had the specific Jeep Gladiator I was looking for when no other dealership had it. Give them a shot, I know you won't regret it because I don't. More

Good dealership and honest people, the automatic call just needs work since it hangs up when you’re trying to get transferred. But the dealer has real honest people that don’t want to make a quick buck t just needs work since it hangs up when you’re trying to get transferred. But the dealer has real honest people that don’t want to make a quick buck they are sincere with you. More

very quick thought i was going to be there a long time, very nice people working there very nice people working there More

Pricing of the vehicle I purchased was extremely competitive and James was great to work with! competitive and James was great to work with! More

The team worked very hard to get my deal on my new truck. I appreciate the team work and dedication to customer service I appreciate the team work and dedication to customer service More

Went in on a Costco referral and drove away with a new Jeep! Easy to buy the car and super support so far. Jeep! Easy to buy the car and super support so far. More