AutoNation Chrysler Dodge Jeep Ram Valencia

Very happy with the service and satisfied with Al Kashier please who ever his boss, give him a raise he deserves it please who ever his boss, give him a raise he deserves it More

It was a wonderful experience leasing my truck with Chrysler keep valencia. They made it simple easy n affordable for my son. Chrysler keep valencia. They made it simple easy n affordable for my son. More

Had an appointment for Wednesday morning, vehicle not serviced until 2 days later. Repeated calls and texts to service rep went unheeded or disregarded. Estimate to do work was outrageously expensive. serviced until 2 days later. Repeated calls and texts to service rep went unheeded or disregarded. Estimate to do work was outrageously expensive. Will never have service done here again. Car returned dirty as well. More

Excellent service and great deals. All personnel are very helpful and friendly. They are very efficient. helpful and friendly. They are very efficient. More

I am a very long time customer, 20 years, so ! have seen many changes. Some to the good and some have remained the same. I will keep this short. After waiting for my appointed service which took 30 days to many changes. Some to the good and some have remained the same. I will keep this short. After waiting for my appointed service which took 30 days to obtain, I drove in to try to find out why my check engine came on. This led your mechanical team to a certain part of the vehicle, but found nothing wrong and therefore I was called to pick up the car. I was told the shuttle would be by to pick me up. 3 hrs. later, no shuttle. I than received a call that they had found a problem in the original location, but no part .was available After waiting for 21/2 weeks, the car was finally ready. However I found that your team found the problem way back when the car was being driven up to be released to me after their first diagnoses, nothing was wrong. An error like that could have placed me in harms way if I had picked it up when I was told , nothing was wrong, its ready. We were lucky , but a business can not be run on luck. Agreed? More

The entire experience at Auto Nation Jeep was excellent. The environment was very welcoming and warm. Gary and Cindy, my sales representatives were absolutely understanding and helpful. Gary himself, going The environment was very welcoming and warm. Gary and Cindy, my sales representatives were absolutely understanding and helpful. Gary himself, going above and beyond to assist me with my vehicle shopping experience. After selection, test driving, and paperwork; I departed feeling satisfied, and blessed to have such a good team from beginning to end. Big thanks to Gary, Cindy, and the Auto Nation Jeep Team. Needless to say, I love my Jeep Wrangler, as do my children. Thank You! Best, A. Tiller More

Our first visit to this dealership for service was amazing! The staff was friendly and efficient. This time around, not so much. After waiting 2 months for my appt, The intake representative advise amazing! The staff was friendly and efficient. This time around, not so much. After waiting 2 months for my appt, The intake representative advised me I would have to leave my vehicle with them for 4-7 days for assessment. And then I might have to wait weeks more for the work to be done. There was no offer of a replacement rental, not even an offer of a ride somewhere, and at no time was I informed of these delays prior to my appointment. Supposedly, it was due to covid, which seems to be a popular excuse these days. One of the items that was supposed to be addressed was the digital update on my uconnect/phone system. We paid $200 for this update and my phone won’t even connect to my car now. Our calls transfer from uconnect back to our phones in the middle of a conversation and the “911” like message is still popping up on my screen. And that’s when the screen comes on. Because now I have a new issue of the screen not initiating and stays black, which means no radio. We have called three different times and received one returned call, which was in the middle of our wedding and we could not talk. I am so frustrated with this experience and am very disappointed. Hopefully, this review will get someone to reach out and rectify this situation! More

Great service at a great price,Jen Dennis, and the team were great and my car was fixed and clean in no time. Will for sure come back and tell all my friends were great and my car was fixed and clean in no time. Will for sure come back and tell all my friends More

I really appreciated that that they were able to get me in for a walk in. My service rep was great and I really like the text message system. The problem I have is not with the service or the rep but the f in for a walk in. My service rep was great and I really like the text message system. The problem I have is not with the service or the rep but the fact that someone decided that they need all the quarters in my change holder more than I do. More

Mark the sales person and Tony the manager were great to work with. Not pushy, relaxed environment. They got us the best deal for our situation. Don't shop around. Go see Mark and Tony. work with. Not pushy, relaxed environment. They got us the best deal for our situation. Don't shop around. Go see Mark and Tony. More