AutoNation Chrysler Dodge Jeep Ram Valencia

Honest dealership not taking advantage of car shortage situation and did not mark up price. Great service! situation and did not mark up price. Great service! More

Everyone was very professional and helpful. I had a great experience there. Thank you Cindy experience there. Thank you Cindy More

Fantastic customer service. Great prices and selection. James and Tony are great . Very good financing James and Tony are great . Very good financing More

Ariana is an amazing advisor she continues to go above and beyond every time I bring my vehicles in. Highly recommend her!! and beyond every time I bring my vehicles in. Highly recommend her!! More

Jordan has a great customer service, very polite, and professional. I had an oil change and tire rotation with no appointment, and I got my vehicle back 30 minutes early than expected completion time. Pl professional. I had an oil change and tire rotation with no appointment, and I got my vehicle back 30 minutes early than expected completion time. Plus my vehicle was car washed More

Dealership & the workers there went above and beyond to help me get the car I want! Amazing experience help me get the car I want! Amazing experience More

Al and the sales manager helped me get the best deal thank you didnt feel pressured at all thank you didnt feel pressured at all More

Ariana absolutely makes me feel like I am the most important person dropping off my truck! She did a diagnostic test on the truck and informed me of all the engine and drive train stats, including bei important person dropping off my truck! She did a diagnostic test on the truck and informed me of all the engine and drive train stats, including being up to date on any recalls which was very comforting to know before my long trip. And I was just dropping off the truck for an oil change! Dennis, the service manager made it a point to come over and say hi and to catch up on stuff since my last visit. It's amazing to be treated like family in this day & age! More

It was closing time, but service advisor Hugo Salazar stayed late to check my car in and release my other vehicle. He was very accommodating and pleasant. I’d rate him excellent in all categories. stayed late to check my car in and release my other vehicle. He was very accommodating and pleasant. I’d rate him excellent in all categories. More

Sales department is great. The service department is by Sales department is great. The service department is by far the worst I have ever encountered. I left my car there the whole day (9 am to 5:00 p Sales department is great. The service department is by far the worst I have ever encountered. I left my car there the whole day (9 am to 5:00 pm) and apparently they forgot to check my car in so my car was never looked at. Then when I got there the manager Dennis tried to make up a story that they were just going to take it back (Lie). If that was true and they were that behind I should have received a phone call or text massage or some kind . But no I didn’t receive anything. Literally when I got there is was dead and everyone was hanging out and when I showed up they had a look of oh s***. I called Cindy my service advisor 3 days straight and left 3 voicemails to see if my parts were in and to set up an appointment and never got a call back. I was in town so I ended up going to the dealership to personally go check on my parts and set up an appointment. Cindy was there and had no explanation as to why she never called me back. Well my parts were in so she would schedule my appointment, or so I thought. She never did because a few days later I got a call from another person calling to set up my appointment for my parts. I explained to her I went into the dealership personally and spoke to Cindy who had already set up my appointment. She had assured me nothing was in the system and Cindy never scheduled my appointment. I completely understand that a lot of business are struggling with short staffing and I am thankful for those who are working hard. But I wish these people had some sort training in customer service because clearly they do not care. Hopefully someone who works here will look at these reviews and get this department the help and training it needs in order to get it up to normal customer standards. I just have to say you all have been warned and good luck. More