AutoNation Chrysler Dodge Jeep Ram Valencia

Professional, knowledgeable, friendly and supportive. This dealership, and James, my salesman was very helpful and was happy to work with me. This dealership, and James, my salesman was very helpful and was happy to work with me. More

I flew in from Idaho to purchase a truck from them. The sales guy was moderately helpful but didn't really know anything and was not prepared even after I had been communicating with him for over a wee The sales guy was moderately helpful but didn't really know anything and was not prepared even after I had been communicating with him for over a week about buying the truck. Nothing really got done until the sales manager Paul got involved to get DMV services arranged so I could drive the truck back to Idaho. The truck is nice, but fast forward to a month later and I still can't register the truck in Idaho because the dealership is dropping the ball and all the required documents are not completed. I have talked with the manager James and Paul and it is still not resolved. More

Jason was the best service writer. Very prompt and informative about the service of our Pacifica. We will be back . Very prompt and informative about the service of our Pacifica. We will be back . More

Worst dealership service department ever. Could not help with a rental or loaner car for a warranty issue until the day my truck was ready to be picked up. Did not complete any of the warrant Could not help with a rental or loaner car for a warranty issue until the day my truck was ready to be picked up. Did not complete any of the warranty issues in fact said I was responsible for one of the bumper to bumper issues!!! Go anywhere else but here!!!! More

They spilled oil all over my engine which I had to bring back after it leaked all over my driveway to clean again. The truck was suppose to get washed and they didn’t wash it, not to mention I had to wait 3 back after it leaked all over my driveway to clean again. The truck was suppose to get washed and they didn’t wash it, not to mention I had to wait 3 weeks to get an appointment. I have bought 5 cars at that dealership and I probably won’t buy any others there. Sam Caloroso More

Our visit was fast and efficient. It was really to work with Jon our salesperson. I will definitely be going back here in the future. It was really to work with Jon our salesperson. I will definitely be going back here in the future. More

Cindy in service is amazing and very attentive and helpful, They are all great in service! helpful, They are all great in service! More

The appt was at 9a, tried calling on update of car, but could not get through to anyone. Car was not done until 6p for a oil change and tire rotation. I was not happy with their customer service and commun could not get through to anyone. Car was not done until 6p for a oil change and tire rotation. I was not happy with their customer service and communication skill regarding the car. More

Unskilled and not resourceful in deducing out problems. Go for an oil change… that seems easy but I wouldn’t trust them with anything more technical. My fault though… after a poor experience years ago, I d Go for an oil change… that seems easy but I wouldn’t trust them with anything more technical. My fault though… after a poor experience years ago, I decided to give them another try. Never again. More

I was pleased with the process of making an appointment and being assigned an associate, Jordan, who met me at check in and was knowledgeable and helpful. The email communication was helpful as well. and being assigned an associate, Jordan, who met me at check in and was knowledgeable and helpful. The email communication was helpful as well. More