AutoNation Chrysler Dodge Jeep Ram Valencia

I just moved a month ago and my first time took my car to Valencia Dealership and this is the first time after 5 years have above and beyond excellent customer service very satisfied Will recommended and to Valencia Dealership and this is the first time after 5 years have above and beyond excellent customer service very satisfied Will recommended and definitely will came back More

Horrible Service. I had my vehicle at that dealership for 4 weeks and NO ONE ever looked at it. I was told it might be another 1 1/2 weeks more so I towed it to a I had my vehicle at that dealership for 4 weeks and NO ONE ever looked at it. I was told it might be another 1 1/2 weeks more so I towed it to another dealership. After a quick review at the other dealership I had my car back the next day. More

The service writer was very friendly. Unfortunately, the mechanics left parts broken or work unfinished. Really careless. Unfortunately, the mechanics left parts broken or work unfinished. Really careless. More

The dealership was very clean and the staff went above and beyond. Very happy with the service and beyond. Very happy with the service More

Very friendly attendants, was very convenient. They got me out fast and answered all my questions. They got me out fast and answered all my questions. More

Pedro our salesperson was very personable and did a great job of delivering a 2022 Ram 1500 eco diesel to us. In a very competitive market we were able to use our Costco discount to get a below MSRP price. job of delivering a 2022 Ram 1500 eco diesel to us. In a very competitive market we were able to use our Costco discount to get a below MSRP price. The process was drawn out and we almost walked away from the sale not because of Pedro but due to a glitch in financing. It literally took hours to complete the transaction. We were using our credit union for financing and had been pre approved. The finance manager stated that they deal with our credit union all the time so to expedite our purchase he could take care of it. Not clear what happened next but it took forever. Communication channels seemed to have broken down. The finance manager did offer us a higher rate than our credit union to get the deal done but we insisted on pursuing our credit union and said we could call them. Well you would of thought Moses had parted the Red Sea , all of a sudden our credit union got in touch with the finance manager and papers were being signed and shuffled like a card dealer in Vegas. Would I buy another vehicle from this dealership? Yes!!!! Would I use the same salesman ?Most definitely.!!!!!! Would I come more prepared ?Yes most certainly!!!!!! I would bypass their finance department and BYOF, from your bank or credit union. P. S. Tony the head honcho that approved our deal treated us like family. More

I looking for a car in the range of 20,000$ and again I found it at your dealership so I buy it and I very happy person dealing with you thank you found it at your dealership so I buy it and I very happy person dealing with you thank you More

I dealt with the most amazing sales reps at Auto Nation. Both Danny and Omar helped me build and order my Jeep Sahara and kept me informed on when it was being shipped, delivered to the distribution center Both Danny and Omar helped me build and order my Jeep Sahara and kept me informed on when it was being shipped, delivered to the distribution center and when it arrived at the dealer, The leasing process was smooth and quick. I felt very valued, and I LOVE my Jeep! More

The service writers are all very courteous and keep you up to date on your vehicles progress up to date on your vehicles progress More

Herb was the best salesperson. He was very helpful and waited for me although I came near closing time. He was very helpful and waited for me although I came near closing time. More