AutoNation Chrysler Dodge Jeep Ram Valencia

Great experience but, all of the issues were not completed. Service rep. was very informative. completed. Service rep. was very informative. More

buying a car is normally super stressful but they made it super easy, ask for tony!! he’s the best!!! super easy, ask for tony!! he’s the best!!! More

These are the kindest and most understanding people I’ve deal with, I’m very happy with my car purchases deal with, I’m very happy with my car purchases More

The sales process was comfortable and pressure-free. The staff were friendly and professional. It was not difficult to get a fair trade-in value and purchase price. The staff were friendly and professional. It was not difficult to get a fair trade-in value and purchase price. More

Ariana was my service writer and she was courteous and very helpful. She also helped resolve service issues my Jeep was experiencing. I would recommend this dealership because of her exceptional service. very helpful. She also helped resolve service issues my Jeep was experiencing. I would recommend this dealership because of her exceptional service. Thanks More

The best experience I have ever had at a dealership! Taf was the sales associate who helped me and he was very professional, attentive and not pushy whatsoever. I basically test drove every Jeep Wrangle Taf was the sales associate who helped me and he was very professional, attentive and not pushy whatsoever. I basically test drove every Jeep Wrangler available on the lot and never felt like I was being a burden. I appreciate the service that Taf and the manager as well as finance guy provided. My boyfriend and I drove all the way from Van Nuys to Valencia just for the good customer service that any buyer deserves and NO MARKUP!! Avoid going to Russell Westbrook in Van Nuys. Those guys run a terrible business with pushy salesmen and ridiculous $5,000 - 15,000 markups on their jeeps. Don't waste your time, make the drive if you need to and just go to AutoNation and see Taf. Thanks Taf! -CINDY More

I dropped my car off for a typical service check. Jordan immediately took my case, checked out my car asked me to sign the service recommendation and I was gone. Within a couple of hours I received Jordan immediately took my case, checked out my car asked me to sign the service recommendation and I was gone. Within a couple of hours I received a video of a mechanic checking my tires and brakes, which were both good. Shortly after that I received a text message from Jordan telling me my car was done. I had a little wait once I got there to wait for my car wash, but I was so happy to get my car washed again, it was worth the wait. More

Second service visit and still terrible. 3 hours for an oil change. They were supposed to perform a simple recall (change seat bolts) but despite having booked the appointment over a month i 3 hours for an oil change. They were supposed to perform a simple recall (change seat bolts) but despite having booked the appointment over a month in advance, they had to order parts. So now I get to waste another 3-4 hours. They never even bothered to let me know it was done. I had to call them. Also needed my tire size programmed. They want $200 to connect the computer. They perform the same task when I show up to download my vehicle info. They intentionally lock users out of the system so they can extort $200 from them for a simple task like changing the tire size. On the "upside" if I were willing to pay 3-4x retail price and buy my tires from the dealer, they'd do this update for free. I wonder why people hate going to the dealer for service? More

My experience was fast, fun, and easy! This is the second Charger I have bought from Chris, and he makes you feel like family! Thank you to the whole team! This is the second Charger I have bought from Chris, and he makes you feel like family! Thank you to the whole team! More

I am very pleased with the service my car and I received. Daniel was kind, professional, and knowledgeable. I was told my car will take from one to two weeks but it was ready in 4 days. It really made a dif Daniel was kind, professional, and knowledgeable. I was told my car will take from one to two weeks but it was ready in 4 days. It really made a difference, knowing that I had to rent a vehicle while mine was in the shop. Thank you for helping me with my car repair, you all made the process easy for me and less stressful. I highly recommend this place!! More