AutoNation Chrysler Dodge Jeep Ram Valencia

The staff is approachable and nice to talk with us. They did a great job with our Jeep. Fast and easy transaction and they gave us a good price for our Jeep. They did a great job with our Jeep. Fast and easy transaction and they gave us a good price for our Jeep. More

It was clean but cummunacation was terriable on there side. I had told them that my stop and start wasn't working and my odometer number was blinking . He told me it's most likely the battery so I had side. I had told them that my stop and start wasn't working and my odometer number was blinking . He told me it's most likely the battery so I had it replaced. After when I picked up my car he than desided to tell me I had about a year left on the battery but they changed it anyways because I had requested it. I thought they could of charged it up . I only did it because they recommended it before he nee they didn't test it yet. I assumed they would of told me once they tested it but they did not. And my odometer was still flashing and he told me of that has nothing to do with the battery that has to do with the cluster. And you will have to bring it back another day due to see if warrrnty will cover that issue. So needless to say I won't be going back . More

Good buying experience, great customer service, Chris provided updates near the delivery date of the vehicle. provided updates near the delivery date of the vehicle. More

Great customer service. James was super helpful and followed up on everything. Very technical and helpful team. James was super helpful and followed up on everything. Very technical and helpful team. More

Dealer Service Dept. never answers the phone. Understaffed Service Dept hasn't enough trained mechanics to service the load. My car was sitting in service for a week be never answers the phone. Understaffed Service Dept hasn't enough trained mechanics to service the load. My car was sitting in service for a week before they even looked at it. If your car has a serious issue it takes days to get an appointment. Once your car is in service, the Advisors never answer their phones and when leaving voice messages, they rarely return calls. Absolutely disgraceful service. More

James, Gary, and Jenn were incredible. I couldn’t be happier with my experience. There is reason that James is the leader. I have never had a better car buying experience and resolution th I couldn’t be happier with my experience. There is reason that James is the leader. I have never had a better car buying experience and resolution than with James. And for the first time ever my salesman Gary was not only advocated my best interest, but the only person to ever follow up after buying a car at a dealer. I can forget about Jen, she is one of the sweetest humans I think I have met, especially while buying a car. I went though 3 dealerships before landing at auto nation and I’m glad I did. They have earned my business for life. Good job guys!! More

my car was not delivered 100% clean and shiny. but overall a nice experience. sales staff was very helpful especially Frankie but overall a nice experience. sales staff was very helpful especially Frankie More

On our first visit, we got some confusing information. When we came back the next day, Tony cleared everything up. He was accessible for questions and did everything in his power to help us get the car we When we came back the next day, Tony cleared everything up. He was accessible for questions and did everything in his power to help us get the car we wanted. In some dealerships, the manager hides in the back room. At the Jeep dealership, Tony was available to answer questions and offer his support and advice. If it wasn't for him, I doubt that we would have bought the car we did that day. His management skills are also reflected in the excellence of his sales team. More

Thank you so much for your help and getting me and my car squared away..I appreciate and thank the team. squared away..I appreciate and thank the team. More

Excellent customer service willing to work with you, and have really good deals and rebates have really good deals and rebates More