AutoNation Chrysler Dodge Jeep Ram Valencia

Waited over 3 hours to get an oil change. Even when I had an appointment. They over charge for everything. $60 to change an air filter and when the air filter cost only $20. Technician didn’t Even when I had an appointment. They over charge for everything. $60 to change an air filter and when the air filter cost only $20. Technician didn’t rotate my tires after declining their recommendations on new front tires. He kept the bad tires in the front. Customers who came in after me received services and left before me. VERY UNHAPPY WITH THIS LOCATION!! More

Terrible customer service. Service center employee Cindy had bad attitude since the beginning of dropping off vehicle. Made an appointment for only a oil change, but they snuck Service center employee Cindy had bad attitude since the beginning of dropping off vehicle. Made an appointment for only a oil change, but they snuck in a $27 unauthorized tire rotation. After a over 2 hour wait for an oil change, I just wanted to leave and I made the mistake of not reading the service that I paid for. That's when I noticed that they snuck in the the unauthorized service charge. I immediately let them know about the overcharge and the service rep argued with me several times saying that I agreed to it. I was very surprised and disappointed that a large nation wide dealership would pull such a scam. More

Great service, salesman took care of us. Gave me deal I was happy with. experience was a comfortable one! Greg Gave me deal I was happy with. experience was a comfortable one! Greg More

Enrique went out of his way and gave us the most incredible experience we’ve ever had incredible experience we’ve ever had More

Very Friendly! No high pressure sales. Over all a pleasant experience. I would buy from them again. No high pressure sales. Over all a pleasant experience. I would buy from them again. More

Service was great sales person was really helpful on all the questions I had I was really satisfied with my purchase I will highly recommend it the questions I had I was really satisfied with my purchase I will highly recommend it More

I will NEVER take my car to this location again. My 1yo Jeep was towed there after it broke down. They had my car 5weeks before they could even diagnose the car. During that time they would not give My 1yo Jeep was towed there after it broke down. They had my car 5weeks before they could even diagnose the car. During that time they would not give me a rental car since they couldn’t confirm who’s fault it was. Once diagnosed it took them another 7 weeks to fix my car. 12 weeks of having my car and I only received 3 calls from the service dept. After many attempts I finally got Jeep Corporate to approve a rental car but had to pay out of pocket until car was fixed. I called AutoNations corporate office and left emails and messages, have yet to hear back from them. Still out thousands of dollars and still waiting for reimbursement and promised compensation. Funny my car was miraculously fixed after we contacted a lemon law attorney. It was returned dirty, with almost 60 miles on it, gas tank empty and scratches on it. Never trust this place with your car!! More

Our experience was the easiest and least stressful that we have ever experienced. Jonathon Booth …. Exceptional, we have ever experienced. Jonathon Booth …. Exceptional, More

This dealership and team are amazing. They provided us with a nice truck at a great deal. If it wasn't for Anthony Quartarone, Taf Aziz and Gary Michaels this deal couldn't have been done They provided us with a nice truck at a great deal. If it wasn't for Anthony Quartarone, Taf Aziz and Gary Michaels this deal couldn't have been done. More

Cindy was extremely helpful, honest, efficient, and made my experience the absolute best! Thank you Cindy made my experience the absolute best! Thank you Cindy More