AutoNation Chrysler Dodge Jeep Ram Valencia

This service department is understaffed, and turnaround is slow. Expect to wait a long time, up to 3 hours for an oil change. Mechanics are average compared to other repair shops. Rarely will the service is slow. Expect to wait a long time, up to 3 hours for an oil change. Mechanics are average compared to other repair shops. Rarely will the service department help you if you have an immediate problem telling you to make an appointment for a later date. When I had my oil changed, I drove out and a few miles down the road saw my front hood wasn't even latched down. I had to pull off the road to secure it. Shameful. More

The dealership is very clean and everyone is very helpful and on top of their jobs. Jordan who helped me was amazing with following up with me as well!! One of the best dealerships for service. Highly recomm and on top of their jobs. Jordan who helped me was amazing with following up with me as well!! One of the best dealerships for service. Highly recommend!! More

The dealership is automated (which makes for good communication) but does not link to the Ram app (which makes making service appointments a multi step process) but the dealership automation makes th communication) but does not link to the Ram app (which makes making service appointments a multi step process) but the dealership automation makes this relatively easy with their webpage and text message appointments. More

Helpful in service department. Meet my expectations. No pressure in services to purchase. Thank you Meet my expectations. No pressure in services to purchase. Thank you More

Gary and his team were very helpful. Got a call from him early morning that the Jeep I was interested in was still Available. We drove 6 hours from northern California to Lancia Ca and t Got a call from him early morning that the Jeep I was interested in was still Available. We drove 6 hours from northern California to Lancia Ca and they held the vehicle tell we got there. Thanks to Gary and his team for making this happen and I got to enjoy my jeep after. More

Brought my truck in for standard oil change. Quick and easy to make an appointment. One the day of the appointment, they got my truck back quick and took care of things in a timely manner. They Quick and easy to make an appointment. One the day of the appointment, they got my truck back quick and took care of things in a timely manner. They even gave my truck a wash which was a great bonus. Hugo and Eric were the service advisors I dealt with on this particular visit, but I have had dealings with 2 other advisors on previous trips to this dealership and they’ve all been great! More

Great, knowledgeable and friendly staff! I am 100% satisfied with the service I received. Awesome! I am 100% satisfied with the service I received. Awesome! More

Great service and customer support. Much better than the horrible service I used to get at Ford. Much better than the horrible service I used to get at Ford. More

Excellent experience, no pressure. The team worked hard to get a good deal on my trade-in. The team worked hard to get a good deal on my trade-in. More

Absolutely honest. Went beyond to makes sure I understood what needed to happen. Beat their estimate by a week. Kept their word and never stopped communicating Went beyond to makes sure I understood what needed to happen. Beat their estimate by a week. Kept their word and never stopped communicating More