AutoNation Chrysler Dodge Jeep Ram Valencia

My experience really started from online first auto nation. I felt their platform was totally transparent and honest from the start. I put my personal info and next thing you know one of their associa nation. I felt their platform was totally transparent and honest from the start. I put my personal info and next thing you know one of their associates responded to me right away for follow up. Their staff in person was beyond I expected due to their hospitality also. The atmosphere from the team members was helpful and professional. Hence, everyone seemed to be on the same page for speedy customer service. Ultimately, their price on my car I was looking for was excellent after test drive and negotiation. I would strongly recommend auto nation over carmax because of their unique smaller scale of service that provides more holistic approach via online nor in person. Let’s face it. Bigger companies can be stingy on deals most of the time. Thanks auto nation or auto universe! More

This dealership is clean and ready to work with you to make a deal. I had a very pleasant experience interacting with staff and using the on site amenities make a deal. I had a very pleasant experience interacting with staff and using the on site amenities More

Cindy was very helpful. She communicated with me every step. I would give her a 10 star. She communicated with me every step. I would give her a 10 star. More

The Jeep advertised on-line was available in person and was found to be accurately described. The sales and finance team was very efficient. I had a time limit the morning I appeared without an appointme was found to be accurately described. The sales and finance team was very efficient. I had a time limit the morning I appeared without an appointment. And the team worked to conclude the deal in the time I had available. More

I made an appointment for 2 or 3 recalls to be fixed and an oil change. Didn't have the parts for the recall that was planned but one of the others did. Now I have to go back at a later date.. I wish yo an oil change. Didn't have the parts for the recall that was planned but one of the others did. Now I have to go back at a later date.. I wish you could inform customers of the time frame of completion. More

service was great ! Krista was very friendly and helpful and offered a free carwash for my oil change Krista was very friendly and helpful and offered a free carwash for my oil change More

The appointment process was outstanding. The work was completed in a timely manner and there was good communication while my vehicle was in the service bay. My service writer, Krista, was The work was completed in a timely manner and there was good communication while my vehicle was in the service bay. My service writer, Krista, was very knowledgeable and thorough. Moreover, she was a pleasure to work with. More

The service writers are great! DENNIS the SERVICE MGR needs to improve on his people skills. Ignores me every time I’m there! That’s very rude when he talks to everyone else. DENNIS the SERVICE MGR needs to improve on his people skills. Ignores me every time I’m there! That’s very rude when he talks to everyone else. More

They were friendly, helpful with my issue, were able to get my truck in without an appointment and the parts desk was also great. get my truck in without an appointment and the parts desk was also great. More

Every time I have gone, I have received amazing customer service. Cindy is a great service rep. service. Cindy is a great service rep. More