AutoNation Chrysler Dodge Jeep Ram Valencia

Within two months of purchasing the vehicle both my salesperson and finance person had left this dealership. This wouldn't usually matter but in my case I needed assistance with some paperwork on my t salesperson and finance person had left this dealership. This wouldn't usually matter but in my case I needed assistance with some paperwork on my transaction still, and the latest representative has stopped responding. If this is how guests are treated after a sale, then I would be hesitant to recommend this dealership to anyone else. More

They were quick to respond to any questions regarding vehicle details or pricing. Also they honored their word on the deal made over the phone since I came from a couple hours away. vehicle details or pricing. Also they honored their word on the deal made over the phone since I came from a couple hours away. More

Nathaniel was my service advisor and went above and beyond for me. I appreciate the way I was assisted during my visit and I would recommend AutoNation Valencia to friends and family. Thank you so muc beyond for me. I appreciate the way I was assisted during my visit and I would recommend AutoNation Valencia to friends and family. Thank you so much Nathaniel for helping me today I hope your team knows how great you are and thank you for everything you did today. More

Best experience ever auto nation made it happen for me. Incredible deals strongly recommend they are amazing. Incredible deals strongly recommend they are amazing. More

After having to wait almost 2 months for an appointment to get my brand new Jeep transmission pooring fluid out the side diagnosed under warranty. I was told it would take 5-9 days just for diagnosis and m to get my brand new Jeep transmission pooring fluid out the side diagnosed under warranty. I was told it would take 5-9 days just for diagnosis and my appointment was for a drop off only. No loaner or rental cars available and I would be charged $610 for the diagnosis if they could not find anything wrong. I bought dozens of new cars and never had to pay for a warranty diagnosis. The manager was not available and never called me as requested. When I asked for the corporate number I was told they didn't it and I could go to another dealer. I am now stuck with a new vehicle I can't drive. My 4th car purchased from Auto Nation in 2 years. Never had anything but excellent service from the Autonation Ford service department. I will never buy another car from Autonation again. More

Really nice people and Gary was really professional and friendly. Had some problems with my Range Rover after a month. It needed an air compressor. friendly. Had some problems with my Range Rover after a month. It needed an air compressor. More

Everything was poor. In person was poor. They forgot to give me proper documentation and now I'm waiting for call backs and they never call back. Nothing was quality abou In person was poor. They forgot to give me proper documentation and now I'm waiting for call backs and they never call back. Nothing was quality about my experience. More

Naomi and Hugo did a great job of keeping me updated at all times of my vehicles repairs. all times of my vehicles repairs. More

Scheduled an appointment for a back seat that wouldn’t fold down. At the dealership, was told it would be 4-7 days. No offer of rental car. On 7th day after minimal response to texts with the service rep, fold down. At the dealership, was told it would be 4-7 days. No offer of rental car. On 7th day after minimal response to texts with the service rep, had to pick up car because we needed it. Was told the 4-7 days would reset once we rescheduled. No work had been done other than trying (and failing) to figure out what was wrong. We also noticed that they ripped the fabric and zipper on the back of the seat. So now, it’s damaged AND not repaired AND we get to wait again. More

Service was great! Hugo is always keeping in touch and giving me updates on my vehicle as much as he can. I know my car issues have nothing to do with the staff but ove Hugo is always keeping in touch and giving me updates on my vehicle as much as he can. I know my car issues have nothing to do with the staff but overall happy with the service More