AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Exceptional service! The process was seamless from start to finish. I would highly recommend Auto Nation. The process was seamless from start to finish. I would highly recommend Auto Nation. More

Very friendly and efficient. Thoroughly explained everything that had to be done. You need to fix your word counter because I am definitely past 15 words but your word counter d Thoroughly explained everything that had to be done. You need to fix your word counter because I am definitely past 15 words but your word counter doesn’t seem to think that I am. More

Mr. Nathan was really helpful and professional with my Diesel Ram, He took care and made sure all the services was done on professional manner. 😀 Diesel Ram, He took care and made sure all the services was done on professional manner. 😀 More

They kept me informed about my car and didn’t try to up sell me on more services. sell me on more services. More

I thought I would be at the dealership for a long time but I did not. They were quick and fast. I had a oil change, inspection sticker and and tire rotation I was there about an hour great job but I did not. They were quick and fast. I had a oil change, inspection sticker and and tire rotation I was there about an hour great job More

Everyone was very polite and helpful. They took care of all my concerns. I was happy with my service. They took care of all my concerns. I was happy with my service. More

I know it's a dealership and the service wait time by default will always be longer, but over two hour wait for an oil change and tire rotation on a Monday at 3pm with an appointment is a bit much. I hon default will always be longer, but over two hour wait for an oil change and tire rotation on a Monday at 3pm with an appointment is a bit much. I honestly only get oil changes done at the dealership because they you get a handful of them free with a new vehicle purchase. I'd never go if I had to pay out of pocket. Not worth it. Service is good, but time needs to be better. More

Exceptional service! The staff is very nice and cares about their customers! New remodel refresh looks great!! Thank you!! The staff is very nice and cares about their customers! New remodel refresh looks great!! Thank you!! More

I dropped my van off at the Dealer on April 21 for warranty repair items. I did not get it back until May 24 - a day before I left for a vacation where I needed my van. The communications with the D warranty repair items. I did not get it back until May 24 - a day before I left for a vacation where I needed my van. The communications with the Dealership were poor. The service rep was nice - when I talked with him. But I had to initiate the calls. When I tried to call, I ran into significant problems getting through. Apparently the service line connection was negatively impacted by remodeling of the showroom. To get through, I would need to contact sales, explain the reason for my call and then see if they could walk back to service to get someone to give me an update. Very frustrating. I was promised my vehicle would be ready a number of times. Then a day or two before I needed to leave on my trip I still had not heard back from the service dept. I tried calling and could not get through. Finally I drove to the dealership to try to get a status. I was rather frustrated. I kind of understand the idea that parts may be on back order and it can take longer than expected. However, as someone who has been in a customer service role, as a customer I would like to receive regular updates and would like to know what you know when you know it. For example, parts finally came in around May 18 and I was promised the service tech would be getting on it that day or the next. It was six days later before I got my vehicle. The icing on the cake was when I received a call last week (early July) from the service department letting me know my vehicle was ready. I politely told the representative that I picked it up a month earlier. This experience is not a good reflection on the management/ownership of the dealership. More

Great service, comfortable waiting area. Wait time could be faster and greet. I waited at least 10 minutes to be greeted and no one even acknowledged me. Wait time could be faster and greet. I waited at least 10 minutes to be greeted and no one even acknowledged me. More