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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
540 Reviews

540 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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October 02, 2023

Online appointments don't provide information necessary for planning. Factory recall appointment never indicated that the repair would take between 24-48 hours. I received an email notification 1 week prio More

by pete.padron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Oct 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

September 29, 2023

My service advisor Sean always give us excellent service and support and keep in touch in a timely manner, but in two opportunities we left the car and when I got the car back the issues were not address co More

by Samer Elfallal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Report | Print
September 27, 2023

Easy to set an appointment on line for maintenance. Daniel Wood was great. We even were able to set a future appointment for some needed repairs. More

by kaylogg78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
Report | Print
Sep 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 26, 2023

It took over two hours for an oil change and car wash (not a detail, just a wash). More

by bueno0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Sep 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 24, 2023

I took my Minivan without appointment and still get the service I needed with a very kind attention More

by JAIMEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa and Jose Sanchez
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Sep 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

The service department has become extremely slow and I believe is trying to up sell. I had a nail in one of my tires and didn’t let them know and they didn’t see it during the tire rotation. I picked my J More

by Jborn74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Sep 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Spring. If you are willing, please call our General Manager at (281) 715-6927 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 17, 2023

The technician was ver professional and polite. Great communication and service on time. Very satisfied More

by memoham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

September 15, 2023

Juan service rep, very helpful and knowledgeable on repairs needed. Always a nice staff & experience More

by 12amigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Sep 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 12, 2023

It was a great experience. This is my 8ty vehicle from this dealership, and for good reason. More

by sh_hac
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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Sep 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Spring. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 05, 2023

I have purchased 2 new vehicles from this dealer. I have my service through them and any accessories or parts I buy, usually is through this dealership. More

by Sullivan.buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the lady that assisted me.
Report | Print
Sep 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello Sullivan, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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