AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
Spring, TX
540 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
Had routine maintenance and warranty work done on my Jeep and Micaela was great to work with. The vehicle was finished on time and she sent me a text notifying me it was ready. Great customer service!! and Micaela was great to work with. The vehicle was finished on time and she sent me a text notifying me it was ready. Great customer service!! More
Hate the service department. The worse service department I have ever been to and I have had new vehicles from lot of different dealership and used them all. If I would have know The worse service department I have ever been to and I have had new vehicles from lot of different dealership and used them all. If I would have know about this service department I would never bought a vehicle here. The service department is too small and under staffed so it takes days to even get an appointment. If you don’t have a appointment it takes 4 or 5 days just to look at your vehicle and then they have to repair it. If your warranty covers a rental car you probably not going to get one because they alway say they don’t have one but will put you on the waiting list. They always have too many vehicles waiting for service. My truck froze up on me last Saturday so I had it towed to dealership. They replaced the Battery in my 4 month old truck on Monday and I picked it up. I was very surprised they returned it so fast that time. I drove it 3 days and had it towed back for the same problem as before. That was Thursday and they haven’t even looked at it yet. I am hoping they investigate this time and find out what caused the battery problem. They just did a quick fix by replacing the battery last time. Why not do your job correct the first time? I shouldn’t have to return in 3 days for the same problem. More
Thanks Rene & Kevin, You are appreciated. Great Service & Team Work at AutoNation! Very Professional and Knowledgeable; Friendly every time I come. Great Service & Team Work at AutoNation! Very Professional and Knowledgeable; Friendly every time I come. More
Clear communication. upfront pricing. Friendly service staff. The waiting area was clean and comfortable. Car was serviced in a timely manner. upfront pricing. Friendly service staff. The waiting area was clean and comfortable. Car was serviced in a timely manner. More
I had an appointment for a oil change at 10am. I drove out at 11:15. Service has greatly improved since the pandemic. It was good to see the service department very busy. I drove out at 11:15. Service has greatly improved since the pandemic. It was good to see the service department very busy. More
Erik is my service technician and he’s great! Super responsive, works to make sure everything is set up correctly and always done in a timely manner. Super responsive, works to make sure everything is set up correctly and always done in a timely manner. More
Fast service came in for an oil change and tire rotation and was out in less then 30 min . Great energy positive vibes and Pierre was so helpful and was out in less then 30 min . Great energy positive vibes and Pierre was so helpful More
AutoNation Ram lives up to expectations we all have and sometimes do not see anymore. They did the work as expected on time with competent staff. Thank you for the great Service. Sallie met me promptly whe sometimes do not see anymore. They did the work as expected on time with competent staff. Thank you for the great Service. Sallie met me promptly when I arrived, listened to my needs and made sure I was taken care of appropriately. More
Made an appointment for an oil change, tire rotation, and an oil leak under my truck @ 8AM. Service Manager was polit and nice. Was confused why it took all day, texted for an update around 11 AM with no res an oil leak under my truck @ 8AM. Service Manager was polit and nice. Was confused why it took all day, texted for an update around 11 AM with no response for 2 hours. Final heard from him, state oil leak was from the oil filter from the oil change I had done prior at the same service center. This was with no apology or retribution. Paid full cost of repairs with no discount, stated come see me next time. Maybe there won't be a next time. More