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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
540 Reviews

540 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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June 20, 2022

I like that I can make an appointment for my services and they are always on time. They are courteous and do a good job. More

by vhock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon
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Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 20, 2022

It does not matter if you have an appointment or not express oil changes take over 2 hours. Service is extremely poor More

by Kimjenty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Spring take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6927. We would appreciate the chance to turn your experience around.

June 18, 2022

They do a great job of servicing the car. But I only hope they are more responsive in communicating with the customers. More

by Bharath Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we appreciate you taking the time to leave us a response, Bharath! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2022

Sally the service adviser was great and the technician that worked on my truck did a great job. Thank you More

by Hectortechviper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally
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Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 18, 2022

Tried to sell me a repair that was not only what ended up not being the problem, wanted to charge me more than double the cost at another dealer for that same repair. Also wanted 750.0. just to diagnose the More

by Jerry K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not going to call individuals out
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Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Jerry, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6927 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 17, 2022

Kevin Hendricks is my service advisor he took the time out to show me and advise me of the work that needs to be done on my truck I will be dropping it off next Tuesday for a tune up great service I would More

by Marcel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hendricks
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Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Marcel, thank you for your kind review; we are happy to pass along your comments to Kevin here at AutoNation Chrysler Dodge Jeep RAM Spring! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 17, 2022

Kevin’s the best he walked me to my car to show new car parts More

by M5Awaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Spring! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 16, 2022

Stacey, Thanks For Your Help You Make Things Easier. .. Got My Self New Tires With Alignments And Oil Change... Love How My Car Feels Now... More

by David Huezo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey
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Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi David, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

AutoNation Chrysler Dodge Jeep Ram Spring is where we purchased our 2011 Jeep Cherokee. We are very pleased with our vehicle but unfortunately we experienced some engine related issues and we brought the More

by Les Szabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hendricks
Report | Print
June 16, 2022

Ram 1500 oil change, v Dissapointed No paper was used on floor Board nor car wash provided. and no explanation of why. More

by Richard R
Recommend Dealer
No
Employees Worked With
names not remembered
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Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Richard, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

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