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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
540 Reviews

540 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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September 26, 2022

Had a great experience. The service personal was very polite and had my vehicle checked in and in the repair bay with in 15 minutes. More

by Shiraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Oct 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello Shiraz, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

Arrived for 9am oil change 15 minutes early just to go over any issues that needed attention Advisor John M. Soriano came out, He has been the advisor on previous oil changes and states that I should have More

by kbar22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Soriano
Sep 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

Erik in the service department always does a fantastic job getting my jeep taken care of when I bring it in for service. He is friendly, knowledgeable and communicates very well. Overall experience at dea More

by amyrios87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Sep 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Spring. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2022

Terrible service department. Made and appointment and it still took them 7 days to look at the vehicle. Another 7 days to fix it. It only has 43,000 miles. Chrysler extended w More

by smgour1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik
Sep 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (281) 715-6927. We'd appreciate the chance to make your experience a positive one.

September 18, 2022

The service department is probably the best part of this dealership, It’s at least the best in my area. More

by jason.langston86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy
Sep 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 16, 2022

The Service Dept was substantial in customer service. Sean Derdeyn the service advisor was outstanding very polite, friendly took care of my needs on my truck. More

by Art Zambadada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Derdeyn
Sep 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

They are timely and do a fantastic job. Sally is great at her job. They had me in and out in no time on a Saturday! More

by Meredith.cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally
Sep 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2022

The service department was able to take care of my issue when a different shop said they couldn't repair my tire with a nail in it. More

by mklmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Broughton
Sep 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 14, 2022

Stacy Huebner hung up on me when I called back trying to resolve a issue. More

by chrisreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy Huebner
Sep 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Chrisreyes, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (281) 715-6927. We'd appreciate the chance to make your experience a positive one.

Sep 19, 2022 -

chrisreyes responded

On Sep 12, 2022 my Jeep Wrangler paint got damaged on the hood and in multiple areas around the body when Stacy schedule it for a complimentary service wash. I did speak to a manager and till this day they have not go back to me to resolve this issue. I had just picked up my vehicle from Mac Haik CDJ North on Friday Sep 09,2022 from getting painted so there’s no way the paint was damaged before I brought it in for a oil change. I would like for someone to please help me resolve this issue. My phone calls are not being answered and this is not fair.

September 12, 2022

Took 3 1/2 hours for alignment and when finished my vehicle still pulls to the side. Horrible experience More

by Kthenry91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember
Sep 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

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