AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

The service department personnel have been great to work with and I appreciate the ease to communicate with them with and I appreciate the ease to communicate with them More

This experience was the absolute worst Ive ever had since I began being a loyal customer in 2014. The lack of communication... The attitude of the service Tech,...The Time it took to get the job done... The I began being a loyal customer in 2014. The lack of communication... The attitude of the service Tech,...The Time it took to get the job done... The quality of the work performed, .. and the cost ,.. all came together to help me understand that ,..This is not the same company (people) that I have come to know and depend on to take care of my Auto Needs. ... Since 2014 I have bought 3 vehicles from Autonation. I have referred 4 others, who have collectively bought 6 vehicles. The reason I continued to come back, and the reason I referred my friends was based ( mostly) on The EXCELLENT Customer Service I had received on every single visit. Unfortunately, I don't recognize many of the faces in that Dept anymore, and I'm not sure AutoNation Should be so comfortable in losing the staff they had before. I'm not sure if I will return to This location to give them a second chance at my business. I am extremely disappointed in this visit and I don't believe this is gonna be a one time experience, instead, I believe this will be the new norm. ..This E-mail I recieved said that every survey is looked at. I hope that's true, and I hope someone will take this comment seriously. If not, I don't see a bright future for AutoNation,..at least not with me , or my friends. More

Sally is excellent In service. She got me scheduled and in a loaner for my Wagoneer, she is one of the few people I can trust in service along with Jordan. She got me scheduled and in a loaner for my Wagoneer, she is one of the few people I can trust in service along with Jordan. More

I have used the dealership for warranty work and repairs. While the service department is adequate and their work is good, I wouldn't refer them for their communication. While the service department is adequate and their work is good, I wouldn't refer them for their communication. More

The service advisor are very helpful and courteous. I was in and out in the time I was told it was going to be completed. I was in and out in the time I was told it was going to be completed. More

Worst experience I have ever had with a dealership, Dealer added a an aftermarket product to our wrangler and subcontracted the installation to a 3rd party (unknown to me as I was led to. believe was Dealer added a an aftermarket product to our wrangler and subcontracted the installation to a 3rd party (unknown to me as I was led to. believe was OEM and fitted by the dealer themselves) and when issues came up - response was can do nothing - basically if not in a Jeep manual won’t work on it - what’s the point of using a dealership if they sub work out and then when there are issues wash their hands of it - as such I am left with none functioning vehicle - purchased 3. Vehicle (still have them and they were all maintained by this dealership won’t be purchasing or having any vehicle serviced there again - customer service is no existent in the service Sept, I had to call or go myself to dealer - service rep. Aloes once to say wasn’t going to work on vehicle and when I asked for a manager to review/contact - nothing, when I went in was told manager called - when I challenged that was told “maybe he didn’t and explanation was he was no longer with the dealership” - If I could would give a zero rating More

Very Friendly staff and great service. I highly recommend to friends and family to come here. I highly recommend to friends and family to come here. More

Great Experience! ! Sean D . was very attentive to all concerns took care of a recall and oil change/tire rotation without a hassle. ! Sean D . was very attentive to all concerns took care of a recall and oil change/tire rotation without a hassle. More

My service tech Sean is always one step ahead. Great people and service every time. Great people and service every time. More

Always a pleasant experience dealing with service advisor’s they go above and beyond to help understand the process and fixing the problems or just maintenance of the vehicle. advisor’s they go above and beyond to help understand the process and fixing the problems or just maintenance of the vehicle. More