Back

AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
540 Reviews

540 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Sort by
March 16, 2023

Very quick service. Honestly assessed the repair needed and got it handled in a professional manner More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Brad, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 16, 2023

My service provider was excellent. Super informative and understanding. Excellent customer service! I appreciated him getting me through as fast as he could. More

by Kbrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanthony Wilson
Mar 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 15, 2023

AMAZING CUSTOMER SERVICE! Jonathan Molina provided clear and concise information about services being done on my Jeep. His patience and willingness to answer ALL of my follow More

by brownp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Molina Soriana
Mar 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 12, 2023

Good service on recall. After ordering parts, really efficient in completing recall. Sean was very helpful. More

by Marijohn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 11, 2023

I have a busy life and I needed my car maintenanced. I didn’t have the time to wait and find out what all needed to be done and fixed. I told the service personnel my schedule and he told me that they More

by Jeep Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Mar 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 04, 2023

To all involved with my 2015 (Pitch Black) SRT 392 6-Speed Manual Challenger who worked together for my engine and transmission replacement, Thank You, from the bottom of my heart (where there is now More

by Brandon Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Erdman; Chuck Halbwachs; Sallie Vaughn; Kirdes and Amos(I apologize for any misspelling); Tim Burch; Kyler Schulze
Mar 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello Neal, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Spring. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Mar 07, 2023 -

Brandon Neal responded

I absolutely will, and thank you too all involved!

March 04, 2023

My van was towed in to the service dept, no one contact me for several days. I continue to call but got no help. Then I called and spoke with Sallie she was so nice she told me that me service rep was Fred More

by Lacole Boston
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sallie, Manager, Fred
March 03, 2023

Just went in for an Oil Change and tire rotation. Quick and easy process performed by a friendly professional staff! More

by Bearcat52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeAnthony Wilson
Mar 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2023

I take a family trip every year in mid March. I brought my car in February 10,2023. My experience has honestly always been spectacular. This time my car was returned to me 15 days later with a $1 More

by Jletitia36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sally Vaughn
Mar 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 715-6927 when you have a chance. Thank you, and we look forward to hearing from you.

Mar 07, 2023 -

Jletitia36 responded

I’m emotionally upset at this moment. I received email from Sally Vaughn with a link showing work for the noise being the catalytic converter fit $5500 to fix the problem. I’m extremely disappointed because on the initial advisor sent me this message in February 23, after having my car for 13 days with rental fees pending at that time.-Good evening Mrs. Johnson, i just received a call back from your warranty company. They went through the contract you have and unfortunately the parts needed are not covered under your powertrain contract. The rattling noise you were hearing was found to be a faulty belt tensioner/idle pulley and the serpentine belt is cracking and needs replacement. The trunk latch was also found faulty and is the reason for the trunk not opening. We also found other maintenance items that are needed and i have included those in the price estimate below. Take your time reviewing the estimate and let me know if you have any questions. I separated the estimate to show your main concerns on the top of the page. Thank you! - Sean I received email today for Sally Vaughn at autoNation stating that my catalytic converter has a whole in it and needed to be replaced and this would be $5500 after getting my car back on February 25,2023. This cost me $1600 along with $800 in rental fees for having my vehicle for 15 days in total. Only to still have the problem to exist. Pricing the catalytic converter for the left side was $900 and right side is $800 labor only $214 I strong feel I’m a victim of Deceptive trade purposes, I brought my vehicle in for a rattle noise that still was present upon picking it up after 15 days later.

March 01, 2023

In and out. Service was awesome. Price was about what I expected. Nathan was awesome great help. Thanks More

by Rmsexton1Rimivylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Mar 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
15
...