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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
540 Reviews

540 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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June 16, 2023

Juan is awesome ! I get my jeep serviced here regularly. He’s is always very informative , efficient and honest. More

by leah.matovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 11, 2023

Nice,clean,very friendly and very professional employees .Tlyler did a great job of explaining everything More

by acceb44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2023

Was surprised at the speed of the ser, this was probably the shortest wait time I have experienced at any service center when bringing my car in for scheduled maintenance, "Impressive". More

by CraigLeeFowler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

Poor service, they did not fixed two problems that I keep having with my car and I need to go back for the third time! More

by Marccel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Molina Soriano
Jun 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Marccel, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Spring. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

June 08, 2023

First I was told battery had no warranty and they’ve realized after 1 day it does considering the milage input was wrong from last service which was done by them. When picking up they pretty much just g More

by Oscar.delgadillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred
Jun 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6927 to discuss what we can do to help.

June 08, 2023

Nathan and his team took excellent care of my truck and got it done earlier than expected! More

by Tippy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again in the future. Best wishes, AutoNation Chrysler Dodge Jeep RAM Spring

June 04, 2023

The sales team and service department are great. The finance department is my only issue. They overcharge and oversell the warranty extras. I felt like the loyalty appreciation of me buying multiple More

by sredwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

June 04, 2023

Their service is ridiculous. They held my car for over a week and still couldn’t find the time to diagnose it? Then finally they diagnose the problem and it takes them another th More

by Jsaucedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fredrick, Susie
Jun 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Spring. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6927 to discuss what we can do to help.

June 02, 2023

Excellent customer service upon our arrival. We had our oil changed and they even washed our car. I love it. More

by lptcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Nelson
Jun 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 01, 2023

You replaced oil due to stripped drain plug at time of oil change.The work was below par and the pan leaked. Contacted service manager Sally and she said it was oil cooler leaking and needed replacing. Sh More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler service advisor and Sally service manager
Jun 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi David, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Spring. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6927 to discuss what we can do to help.

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