AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
Spring, TX
540 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
Awesome as usual. Nathan, James and the entire Auto Nation team have every angle and aspect covered. I truly appreciate you all! Nathan, James and the entire Auto Nation team have every angle and aspect covered. I truly appreciate you all! More
Made an appt for my vehicle and yet it took 15 min for someone to greet me just a normal service appt take ending up taking 2hrs a waist of time why make an appt, but overall Aaron Studdard was there to someone to greet me just a normal service appt take ending up taking 2hrs a waist of time why make an appt, but overall Aaron Studdard was there to save the day .Thanks Aaron More
I was assigned Aaron as my service advisor. Nice enough guy but oh my word I received terrible service. While there was a misunderstanding as to the time it would take, and they did make up for Nice enough guy but oh my word I received terrible service. While there was a misunderstanding as to the time it would take, and they did make up for that, there was very little to absolutely no communication while they had my car. Waited hours to hear back after calling multiple times and ended up just showing up at the dealership in person so I could be helped because a call or text back was not gonna happen. Even trying to get information AFTER the fact, I haven't heard back from Aaron in almost a week after leaving multiple voicemails and sending multiple text messages via the app they provided. Really, unfortunately awful experience. More
It was all great during the sales process but once you need the vehicle serviced it’s completely different. I brought my vehicle in on Nov. 21st, I understand it was a holiday week. They said they didn’t need the vehicle serviced it’s completely different. I brought my vehicle in on Nov. 21st, I understand it was a holiday week. They said they didn’t have any loaner vehicles until Jan. We waited and waited, no eta. We ended up having to rent a vehicle and pay out of pocket for a week. My car was not inspected until Dec 2nd. I didn’t get it back until Dec 9th. After all of that, the issue we sent in for still has not been fixed. Almost 3 weeks for nothing. This is the last time we’ll be purchasing a Jeep. More
Thank you helping me with my recall I like how flexible y’all are I thought it had expired or something and was worried but thank god I was able to fix it. y’all are I thought it had expired or something and was worried but thank god I was able to fix it. More
I had an excellent experience here! Mr. Daniel took care of my car and was very professional getting everything taken care of in one day. Diagnostic and service for a minor issue. Mr. D Mr. Daniel took care of my car and was very professional getting everything taken care of in one day. Diagnostic and service for a minor issue. Mr. Daniel ensured everything would be done in a timely manner and the entire staff was knowledgeable and helpful. Also the lobby was clean & comfortable. More