AutoNation Chrysler Dodge Jeep Ram Roseville

If I am being honest, this dealership staff is amazing. They are on top of it and not scared to assist their customer. Very flexible and they work hard to accommodate the business and customer needs simult They are on top of it and not scared to assist their customer. Very flexible and they work hard to accommodate the business and customer needs simultaneously. More

Hands down the best customer serve in the industry. No other dealership come close in both sales and service. No other dealership come close in both sales and service. More

Good customer service friendly employees always there to help and parts department is very helpful help and parts department is very helpful More

Polite service advisors, quick turn-around on oil change, willing to assist with out of the ordinary requests. willing to assist with out of the ordinary requests. More

Extremely long wait to drop my vehicle off for service. Vehicle was damaged well in for serviced and had to go to the paint shop. This was a brand-new vehicle. Still have service problems unresolved with Vehicle was damaged well in for serviced and had to go to the paint shop. This was a brand-new vehicle. Still have service problems unresolved with very poor follow up from the dealership. Work performed created other problems needing repair, and still waiting for follow up. More

John Avitia helped me with a difficult situation and went out of his way to resolve it. I was extremely pleased. John is always friendly, personable, and willing to go there extra mile for the customer. I ap out of his way to resolve it. I was extremely pleased. John is always friendly, personable, and willing to go there extra mile for the customer. I appreciate him and this dealership More

Best vehicle purchase we have ever made! Very quick and seamless. We will buy here again. Very quick and seamless. We will buy here again. More

My service rep Greg Stebbins got me in quickly (regular appointments were 3 months out) for a recall and a map update (first one available for 2018 Pacifica!). But no fix available for the foreseeable futu appointments were 3 months out) for a recall and a map update (first one available for 2018 Pacifica!). But no fix available for the foreseeable future for the PHEV recall- Chrysler says park it outside and don't plug-in for charge. Ridiculous delay. If not for the great performance of the vehicle and the great consumer advocacy of Mr. Stebbins I would no longer be a Pacifica owner. The dealer needs people like him to keep customers when the parent company Chrysler is irresponsible. More

The sales team on the front side of sales was outstanding. When it came to follow up service, thay went MIA. But are trying to make up for it now... The GM called and is helping get our issues sc outstanding. When it came to follow up service, thay went MIA. But are trying to make up for it now... The GM called and is helping get our issues scheduled... I would recommend them according to sales, get service issues in writing.... Overall so far great experience! More

Kerry is great. He has been my service advisor every time and I’ve never had any issues. He goes above an beyond. He has been my service advisor every time and I’ve never had any issues. He goes above an beyond. More