AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Went in to get my car serviced. After being told various time frames to expect my car back, I never received any calls. Had to pester to get any word back. My issue was never fixed. After being told various time frames to expect my car back, I never received any calls. Had to pester to get any word back. My issue was never fixed. And they broke my key while it was in their care. Refused to fix it, had to go get my own key and get it cut due to the outrageous price they wanted for my key. More

I am so grateful for Alfredo's knowledge, expertise and service. He was the most attentive service representative I have ever encountered in all the years I have been a customer of your service department. service. He was the most attentive service representative I have ever encountered in all the years I have been a customer of your service department. I will definitely be making my appointments with him moving forward. More

The issue wasn’t resolved properly. When I received my vehicle the problem was still in effect. Three out of the four tires were over inflated to 53 lbs while the fourth was normal. It When I received my vehicle the problem was still in effect. Three out of the four tires were over inflated to 53 lbs while the fourth was normal. It took 5 days to diagnose the issue that is still in effect. I need to go back to the dealer to finally fix the issue. Another huge issue was they didn’t offer any loaners and I had to come out of pocket nearly $500 to utilizes a vehicle. Not a satisfied customer More

Service rep was excellent, she was very professional and courteous. The job was performed in the time it was promised. Will recommend to friends and family. courteous. The job was performed in the time it was promised. Will recommend to friends and family. More

good deal, but very bad service on service department and a lot of delay when it comes to fixing your car or providing a service a lot of delay when it comes to fixing your car or providing a service More

Good and timely service Good and timely service Good and timely service Good and timely service and timely service Good and timely service More

worst customer service, wait one hour to somebody take care me, then take 5 1/2 hours just to change the oil in my truck care me, then take 5 1/2 hours just to change the oil in my truck More

Very professional, friendly and a great sense of urgency, Active listening and sense of making they understood what’s going on with my vehicle. Active listening and sense of making they understood what’s going on with my vehicle. More

Excellent customer services. Thank you Luis and Beatriz and manger for always making a different Thank you Luis and Beatriz and manger for always making a different More

Excellent Service and diligence of service assistant, also good explanation about service and vehicle status also good explanation about service and vehicle status More